Business Analyst- IT

Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division.  

Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations.
 

We are guided by our core values: 

• Safety – Prioritize safety across all operations.
• Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand.
• Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do.
• Tenacity – Embrace challenges with grit, determination, and a can-do spirit. 
• Continuous Improvement – Strive to enhance our processes, products, and people.
• Customer Satisfaction – Be nimble, responsive, and solutions-oriented.
• Community Engagement – Be a responsive, supportive, and respected member of the community.

With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times.  We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques. 

The Business Systems Manager is responsible for ensuring Hampton Lumber’s core digital business systems enable the company to operate efficiently, scale effectively, and deliver excellent experiences for both external customers and internal associates. This role sits at the intersection of business, digital systems, and people. The Business Systems Manager is not usually a hands‑on technical role (though they may occasionally be asked to wear that hat) but must be technically credible and comfortable leading and managing technical teams. Success in this role requires strong business acumen, comfort with ambiguity, and the ability to translate business needs into well‑designed, well‑supported systems.  The Business Systems Manager leads technical contributors, partners closely with business stakeholders, and owns shared outcomes, not just deliverables.

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

Business Systems Leadership

• Own/co-own and evolve key business systems and cross‑functional solutions (e.g., ERP, sales/inventory mgmt, reporting and analytics platforms, etc.). 
• Act as the primary bridge between business stakeholders and technical teams, ensuring outcomes enable the desired business state. 
• Parter with business leads to identify friction, inefficiencies, or opportunities across business processes and systems, and propose actionable solutions. 
• Work with technical teams to communicate clear outcomes and aggressive but achievable dates. 
• Ensure systems are documented, supportable, and well understood by both IT and the business.

Technical Team Management

• Translate business needs into system requirements, solution approaches, and delivery plans. 
• Guide architectural and design decisions. 
• Review and validate technical approaches to ensure they are scalable, maintainable, and aligned with business goals. 
• Ensure appropriate levels of testing, change management, training, and communication accompany system changes.

Project Management

• Oversee system implementation and delivery timelines across multiple concurrent initiatives.
• Manage and prioritize competing demands in response to ever-evolving business needs and strategic priorities.
• Balance short-term deliverables with long-term strategic goals and architectural considerations.
• Monitor project progress, identify risks and dependencies, and adjust plans proactively to maintain momentum and meet business objectives.

Stakeholder Partnership & Communication

• Build strong working relationships with leaders and associates across the business. 
• Facilitate productive conversations between technical and non‑technical audiences. 
• Set and manage expectations around scope, timelines, tradeoffs, and outcomes. 
• Communicate clearly and proactively, especially in ambiguous or evolving situations.

Operational Excellence

• Ensure systems are reliable, well supported, and continuously improving. 
• Partner with IT Operations and other teams to ensure smooth handoffs and shared ownership where appropriate. 
• Establish and maintain standards for documentation, prioritization, and work intake. 
• Track and communicate progress, risks, and outcomes in a transparent way

Required Qualifications

• Bachelor’s degree in Information Systems, Business, Engineering, or a related field or equivalent experience. 
• 5+ years of experience working with (planning, designing, and/or implementing) business systems, enterprise applications, or technology‑enabled business processes. 
• 5+ years of experience managing and/or leading technical teams (developers, engineers, analysts). 
• Strong business analysis skills: ability to understand how systems, processes, and people interact. 
• Training, certifications, or experience with project management methodologies and tools.
• Technical fluency sufficient to: Evaluate solution approaches, ask good questions, earn credibility with technical teams 
• Demonstrated comfort operating in ambiguous environments with evolving requirements

Preferred Qualifications

• Experience in manufacturing, construction, or operations heavy environments.
• Background in consulting, technical analysis, or hybrid business/technology roles.
• MBA or similar business focused graduate education.
• Experience leading cross functional, multi system initiatives.
• Familiarity with ERP, CRM, analytics, or integration platforms

What Success Looks Like: 

• Business leaders and stakeholders trust the Business Systems team, the system themselves and trust that the systems will continue to improve. 
• Technical teams are aligned, supported, and growing professionally. 
• The organization recognizes measurable and/or tangible reductions in friction, rework, and manual effort. 
• Systems decisions are made with both near‑term practicality and long‑term scalability in mind. 
• The Business Systems team and function are viewed as a strategic partner to the business. 

Hampton Lumber is a fourth-generation, family-owned company headquartered in Portland, Oregon that has grown to become one of the nation’s largest privately held forest products companies. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products all over the world. We also manage a wholesale and lumber export division and numerous reload and re-manufacturing facilities throughout the U.S. All of Hampton’s forestlands are certified by the Sustainable Forestry Initiative (SFI), an independent, non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation, wildlife habitat, and climate solutions. 

Community is important to us, and we encourage and support our employees’ desire to be active in the community through volunteering and special projects. We passionately support youth education, career and technical education, the arts, diversity and inclusion, affordable housing, and anti-poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns!

Learn more at hamptonlumber.com, or follow us on Facebook: @HamptonLumber.  You can also learn about our company and our priorities by visiting our blog. 

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. 

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying.

Women and minorities are encouraged to apply.

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.