Alliance/Partner Management, Analysis Skills, Background Investigation, Banking Services, Business Analysis, Business Processes, Business Writing, Communication Skills, Customer Experience, Database Administration, Documentation, Finance, Gap Analysis, ITIL (IT Infrastructure Library), Identify Issues, Leadership, Project Planning, Prototyping, Requirements Management, SAP BusinessObjects, SQL (Structured Query Language), Sales, Status Reports, System Integration (SI), Systems Analysis, Systems Maintenance, Technical Writing, Thought Leadership, Writing Skills
Title: Business Analyst IV
Location: Chicago, Illinois (Hybrid - 2x per week onsite at Willis Tower)
Start Date / End Date: Anticipated 12-month contract duration (Total Hours: 1,112.00)
Schedule: 40 hours per week (8-5 M-F)
Equipment: Client provided
Interview Process: 2 rounds via Microsoft Teams with Sr. Manager, PM, and Director; work samples of real-life scenarios required
Number of Openings: 1
POSITION OVERVIEWThe Business Analyst IV will join the Alliances Initiatives team to serve as the main business analyst and subject matter expert driving high-priority Alliance projects. The core mission of this role is to understand customer experiences (both internal and external), evaluate real-time data, and translate these insights into structured business and technical requirements. The ideal candidate will act as a thought leader for technical business processes, identifying substandard systems processes and developing forward-thinking systems prototypes to promote organizational efficiency.
DAY-TO-DAY RESPONSIBILITIES- Write comprehensive business and technical requirements, and formally initiate, author, and update internal and external documentation.
- Conduct daily systems analytics to maximize effectiveness, troubleshoot system problems, and maintain systems processes.
- Conduct thorough assessments and evaluations of real-life scenarios to document current states, process gaps, and system efficiencies.
- Partner with stakeholder teams across multiple business units (such as sales, finance, security, and compliance) to develop necessary analysis and documentation collaboratively.
- Create and implement precise management plans for every project, ensuring transparent communication and delivering monthly status reports to appropriate parties.
- Present project goals, activities, and status updates directly to leadership, developing lasting partner relationships for optimized systems integration.
TOP 3 REQUIRED SKILLS- Business & Technical Requirements Writing (5-8+ years)
- Systems Analytics & Process Documentation/Gap Analysis (5-8+ years)
- Stakeholder Management & Leadership Presentations (5-8+ years)
ADDITIONAL DESIRED SKILLS- High proficiency with SQL language and database management
- Experience working with Business Objects
- Knowledge of ITIL Foundations
- Technical Degree or related analytical experience
IDEAL CANDIDATE PROFILEThe ideal candidate is a mid-level professional (5-8 years of experience) with an analytical mindset and excellent communication skills, capable of translating complex data into actionable insights. They should possess proven analytical abilities in a systems development capacity and feel comfortable presenting status updates to executive leadership. A background in airline or banking environments, alongside strong technical documentation skills, represents the best-fit profile for this initiative.
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Background Check : No
Drug Screen : No