The Wisconsin Department of Corrections is seeking a technically driven, self-
motivated, and collaborative OnBase Business Analyst to join the Bureau of Technology
Management (BTM) – Content Solutions team. This position serves as the primary
conduit between key business stakeholders and technical developers and is responsible
for translating complex business workflows into detailed functional specifications for
OnBase Administrators to configure OnBase solutions that automate document-driven
processes.
Key Responsibilities
Requirements & Analysis
• Facilitate requirement-gathering workshops, interviews, and storyboarding
sessions to identify business objectives, functionality gaps, and business
processes.
• Provide system analysis to identify integrations and assess impacts to existing
processes and functions across teams.
• Assist the Project Manager with:
o Creating work breakdown structures from requirements
o Entering and managing tasks in Jira
o Taking meeting notes
Stakeholder Management
• Act as the primary communication channel between operational teams, subject
matter experts, and development teams.
Testing & Quality Assurance
• Translate business requirements into User Acceptance Testing (UAT) criteria.
• Execute test plans and validate system fixes.
• Coordinate resolution of UAT and testing feedback with developers.
• Incorporate ADA compliance into UAT and QA processes.
Lifecycle Support
• Oversee end-to-end SDLC activities from system specification preparation
through final deployment and end-user training.
• Lead software demonstrations and training sessions.
• Draft user-facing documentation and knowledge articles.
• Create how-to videos.
• Assist with customer support related to policy, process, and how-to questions
Requirements
Top Required Skills & Years of Experience:
- Experience: Must have at least 8 years of Business Analyst experience with hands-on involvement in Software Development Life Cycle (SDLC).
- OnBase Expertise: Must have 2-3 years working experience with Hyland OnBase (minimum knowledge of document type groups, document types, document retrieval, and Unity Client).
- Functional Knowledge: Must have a strong understanding of security group management, document indexing, and autofill keyword sets.
- Soft Skills: Must be a self-starter and consistently portray a sense of urgency and have excellent, written and oral communication skills.
Nice to Have Skills:
Experience with Hyland OnBase modules such as Workflow, WorkView, Document Composition, ShareBase, Unity forms, Image forms, Docusign and Topaz signature integrations.
Certifications related to BA, ADA and/or Hyland OnBase.
Project details (project overview, who the contractor will work with, soft skills needed, etc.):
The Wisconsin Department of Corrections is seeking a technically driven, self-motivated and collaborative OnBase Business Analyst to join our Bureau of Technology Management (BTM) - Content Solutions team. You will serve as the primary conduit between key business stakeholders and technical developers. You will be responsible for translating complex business workflows into detailed functional specifications for OnBase Administrators for configuring OnBase solutions to automate document-driven processes.
Additional details:
Key Responsibilities -
• Requirements & Analysis: Facilitate requirement-gathering workshops, interviews, and storyboarding sessions to identify business objectives, functionality gaps and business process. Also provide system analysis to identify integrations and assess impact to existing process and functions across teams. Assist the project manager with creating a work breakdown structure from requirements, entering and managing tasks in Jira, and note taking during meetings.
• Stakeholder Management: Act as the main communication channel linking operational teams, subject matter experts, and development teams.
• Testing & Quality Assurance: Translate business requirements into User Acceptance Testing (UAT) criteria, execute test plans, and validate system fixes. Coordinate the resolution of UAT/testing feedback with developers and incorporate ADA compliance into the UAT/QA process.
• Lifecycle Support: Oversee end-to-end SDLC from system specification prep to final deployment and end-user training. Lead software demonstrations or training sessions, draft user-facing documentation and knowledge articles, create how-to videos, and assist with customer support (policy/process/how-to questions).