Business Analyst

PSR Associates Inc

Lansing, MI

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JOB DETAILS

SKILLS

Acceptance Testing, Agile Programming Methodologies, Backlog Prioritization, Business Analysis, Business Operations, Business Plan, Business Processes, Business Solutions, Business Strategy, Channel Strategies, Communication Skills, Consulting, Customer Acquisition, Customer/Client Research, DevOps, Documentation, Error Handling, Government, Healthcare, Information Technology & Information Systems, Kanban, Knowledge Base, Knowledge Transfer, Leadership, Microsoft ADO (ActiveX Data Object), Microsoft Windows Azure, Operational Improvement, Operations Processes, Process Analysis, Process Development, Process Improvement, Process Modeling, Product Backlog, Product Support, Scrum Product Owner, Scrum Project Management and Software Development, Strategic Planning, Technical Delivery, Technical/Engineering Design, Test Requirements, Test Scenario, Testing, Traceability, Validation Plan, Wiki, Workflow Analysis

LOCATION

Lansing, MI

POSTED

4 days ago

PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.

Business Analyst Position Description

We are seeking an IT Business Analyst to join our team. The selected candidate will work a hybrid schedule consisting to two (2) days each week (Wednesdays & Thursdays) onsite in Lansing, MI and three (3) days each week remotely.

Job Summary:
The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users.

Key Responsibilities:

Business Analysis & Process Modeling

Develop process maps, workflow diagrams, and business operating procedures.
Identify process improvement opportunities and operational impacts.
Identify and document manual processes, workarounds, and exception handling procedures.
Develop end to end business and system interaction diagrams.

Product Owner Support

Partner with Product Owners to refine and maintain product backlogs.
Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
Provide recommendations on requirements traceability and business validation.

User Acceptance Testing (UAT)

Coordinate UAT execution activities with business stakeholders.
Track test execution, results, defects, and acceptance decisions.
Support end-to-end business process testing and release readiness assessments.
Assist with documenting UAT evidence and acceptance recommendations.

Training & Organizational Readiness

Support training plans and end-user training materials.
Create job aids, quick reference guides, and process documentation.
Support stakeholder readiness, communication, and adoption activities.
Facilitate training sessions and knowledge transfer activities.

Azure DevOps (ADO) Support

Support backlog traceability between requirements, testing, and implementation.
Assist with ADO dashboards, reporting, queries, and documentation.

Documentation & Governance

Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation.
Document business rules, validation rules, and exception processing requirements.
Support project compliance with organizational delivery methodologies and governance requirements.
Maintain documentation repositories, knowledge bases, and project wikis.

Required Qualifications:

8+ years of experience gathering requirements from user
6+ years of experience designing technical and business requirement documentation
4+ years of experience with Agile methodology / SCRUM processes and ceremonies
3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.).
Document current-state and future-state business processes.
Develop UAT strategies, test scenarios, and business validation plans.

Preferred Qualifications:

Experience using Azure DevOps for backlog and work item management
Experience supporting Product Owners in Agile delivery environments.
Experience developing UAT plans, scenarios, and business validation strategies.
Experience creating training plans, training materials, and operational readiness documentation.
Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.
Strong stakeholder facilitation, communication, and documentation skills.
Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.
Experience documenting complex business program area integrations and data flows.

***Please note that any false information on your resume or application could lead to the offer being withdrawn or even termination after hire.***

About the Company

PSR Associates Inc

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