Job Description
Summary:
- Duration: 11/2/26 to 4/30/27
- Work Mode: Onsite 5 days/week for the first 3 months; potentially move to 4 onsite, 1 WFH
- This role is a potential contract to hire and will require resources that do not require sponsorship now or in the future.
Responsibilities:
- Manage institutional equity transactions throughout the post-execution trade lifecycle, from execution through final settlement.
- Serve as the primary point of contact for company inquiries related to trade status, settlement, affirmations, and exception management.
- Monitor and resolve unmatched trades, settlement breaks, fails, and trade discrepancies.
- Partner with custodians, prime brokers, counterparties, and clients to facilitate timely settlement.
- Escalate and coordinate the resolution of operational, settlement, and market risk events.
- Collaborate with Trading, Sales, Operations, Technology, Risk, and Compliance teams to address transaction processing issues.
- Perform root cause analysis on recurring trade exceptions and recommend process improvements.
- Support client onboarding, account maintenance, and implementation of new products and market initiatives.
- Provide timely and accurate client reporting related to settlement activity, fail exposure, and operational risk.
- Participate in industry initiatives, process improvement efforts, automation projects, and strategic change programs.
- Maintain strong controls and ensure adherence to regulatory, risk, and operational procedures.
Requirements:
- Client-focused mindset with strong relationship management and communication skills.
- Experience supporting institutional equities, trade support, middle office, client service, or settlement operations functions.
- Strong understanding of the institutional equity trade lifecycle, including matching, affirmation, clearance, and settlement processes.
- Ability to manage multiple priorities and perform effectively under strict deadlines.
- Strong analytical and problem-solving skills with a focus on risk identification and resolution.
- Excellent verbal and written communication skills with the ability to engage senior stakeholders.
- Demonstrated ability to work independently while collaborating across global teams.
- Strong attention to detail and ability to manage high transaction volumes accurately.
- Proficiency using operational, reporting, and trade processing systems.
- Understanding of operational risk, settlement risk, and trade exception management.
Preferred Skills:
- Knowledge of DTCC, NSCC, DTC, Omgeo CTM, ALERT, SWIFT, and institutional settlement workflows.
- Familiarity with FIX messaging, electronic trading platforms, and post-trade processing concepts.
- Experience supporting domestic and international equity markets.
- Proven ability to identify opportunities for process optimization and operational efficiency.
- Demonstrates intellectual curiosity and a commitment to continuous learning.
- Builds strong partnerships and effectively collaborates across diverse teams and functions.
- Embraces change and contributes to innovation through technology and process improvements.
- Maintains a strong risk and control mindset while balancing client experience and operational efficiency.
- Promotes an inclusive and collaborative environment that values diverse perspectives and experiences.
Numbers & Facts
| Location | Charlotte, NC |
| Salary | $35–$38.47 Per Hour |
Skills
Analysis Skillsunmatched
Automationunmatched
Brokerageunmatched
Business Analysisunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Equity Securitiesunmatched
Maintain Complianceunmatched
Multitaskingunmatched
Onboardingunmatched
Operational Strategyunmatched
Operations Processesunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Product Programsunmatched
Regulatory Complianceunmatched
Relationship Managementunmatched
Riskunmatched
Risk Analysisunmatched
Risk Managementunmatched
Root Cause Analysisunmatched
Sales Managementunmatched
Sales Operationsunmatched
Team Playerunmatched
Technical Operationsunmatched
Time Managementunmatched
Trading Platformsunmatched
Trading/Stockbrokingunmatched
Transaction Processing/Managementunmatched
Work From Homeunmatched
Writing Skillsunmatched
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