Business Analyst - Livonia, MI

Livonia, MI

Business Analyst Position Description:

The Business Analyst Reviews, analyzes and evaluates existing client systems, business processes and user needs. Documents requirements, specifications, process improvements and solutions to meet stated business objectives. Relies on experience and expert judgment to plan project work and accomplish goals. The Business Analyst is a primary interface between the client and the project team and must demonstrate strong leadership and interpersonal skills.

Business Analyst Major Job Functions:

• Understands the business issues and data challenges of client's organization
• Documents requirements, specifications, business processes and recommendations related to the proposed solution
• Develops functional specifications and system design specifications to meet business objectives.
• Facilitates team and client meetings, along with the Project Manager
• Works with Development and Quality Assurance teams to complete deliverables, test solutions, record issues and implement changes, as needed
• Works with Project Managers to develop Statements of Work (SOW) to document project scope, schedule, and cost along with related assumptions and risks
• Collaborates with Product Development team to analyze, design and communicate business and functional requirements for product enhancements
• Communicates effectively with clients to identify needs and evaluate alternative business solutions
• Manages client expectations
• Travels to client sites (up to 50%) for on-site planning, requirements, training, testing and status meetings

Business Analyst Qualifications:

• Bachelor's Degree (or equivalent work experience) in a technical or business management discipline
• 3+ years of experience as an analyst
• High attention to detail, multi-tasking, prioritization and organizational skills
• Demonstrated client service skills
• Excellent verbal and written communication skills; ability to problem solve, make sound decisions and resolve conflicts
• Ability to resolve conflict and negotiate solutions where necessary
• Ability to prioritize multiple complex projects and meet deadlines

Additional Desired Qualifications:

• Public sector retirement experience
• Software development experience