Business Analyst

Mercalis

Morrisville, North Carolina

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Business Analysis, Communication Skills, Cross-Functional, Detail Oriented, Documentation, Healthcare, Identify Issues, Information Technology & Information Systems, Leadership, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Multitasking, Needs Assessment, Operations Processes, Presentation/Verbal Skills, Process Development, Process Flow Diagram (PFD), Process Improvement, Project Development, Project Tracking, Project/Program Management, Reporting Skills, Writing Skills
LOCATION
Morrisville, North Carolina
POSTED
27 days ago
Overview:

The Business Analyst is responsible for bridging the gap between business needs and technology solutions. This role requires a detail-oriented, analytical individual who can take initiative, multitask effectively, and make decisions in a fast-paced environment. The Business Analyst will collaborate with clients, vendors, IT teams, leadership, and operations to ensure successful outcomes.

Responsibilities:
  • Act as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of project objectives.
  • Gather and document business requirements from stakeholders to understand their needs and objectives.
  • Create detailed documentation of requirements, workflows, and outcomes to support project development and implementation.
  • Propose and implement solutions that align with business goals, enhancing operational efficiency and effectiveness.
  • Generate reports to communicate findings and insights effectively to stakeholders and management.
  • Serve as Subject Matter Expert (SME) for key systems and processes.
  • Collaborate with cross-functional teams to address operational challenges and identify process improvements.
  • Partner with project managers and senior leadership to align IT initiatives with business goals.
  • Work with urgency and adaptability in a high-growth environment.
  • Perform other duties as assigned.

 

Qualifications:
  • Bachelor’s degree strongly preferred or equivalent experience.
  • Minimum 2 years of experience in IT; healthcare experience preferred.
  • At least 2 years as a Business Analyst with experience in requirements elicitation and documentation.
  • Strong technical aptitude with troubleshooting and analytical skills.
  • Excellent written and verbal communication skills for diverse stakeholders.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Visio, Word).
  • Experience creating screen mocks and diagramming process flows.
  • Familiarity with project tracking tools is preferred.
  • Agile methodology and product ownership experience is preferred

About the Company

M

Mercalis