Classification: Contract
Contract Length: 12-months
Responsibilities
- Evaluate business systems and user needs for applications/products supported by the eSSC team.
- Recommend system and business process modifications to support business strategies through purchased or in-house developed software.
- Write detailed descriptions of business goals, user needs, technology solution functions, and steps required to develop or modify those solutions.
- Ensure thorough knowledge of requirements gathering and documentation practices, as well as software development methodologies.
- Communicate requirements to software developers and ensure the designed solution meets business and user needs.
- Resolve conflicting requirements with business users.
- Work with project managers and scrum masters to develop timelines and manage project risks.
- Assist in the development of quality assurance test plans.
- Help develop end-user documentation.
- Gather and document use cases and feature requirements.
- Collaborate with project team of developers/QA analysts on features, enhancements, and fixes.
- Serve as 2nd tier escalation point for issues related to system functionality.
Day-to-Day Responsibilities
- Review, analyze, and evaluate business systems and user needs
- Gather and document detailed requirements, define scope and objectives, and ensure alignment with overall business strategies
- Translate business needs into functional and technical specifications
- Lead cross-functional collaboration between business stakeholders and IT teams
- Plan and execute project tasks with minimal supervision, leveraging experience and sound judgment
- Oversee and guide the work of team members as needed
- Exercise a high degree of creativity, problem-solving, and independent decision-making
- Typically report to a manager or department head
Requirements
- Requires a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area.
- Mid- to Senior- level Business Analyst with both technical and functional expertise
- Proven experience leading complex end-to-end project lifecycles (from concept and requirements gathering through build oversight, go-live execution, and post-implementation stabilization)
- Strong experience in requirements elicitations, documentation, and validation
- Comfortable managing scope, timelines, and delivery risks
- Experience working on large enterprise-wide initiatives spanning multiple lines of business
- Basic knowledge of .NET, UiPath, SQL, and relational databases
- Experience operating within Agile and Waterfall methodologies
- Healthcare or hospital IT experience strongly preferred