Business Analyst

Job Title: Business Analyst
Location: Charlotte, NC or Frisco, TX | Pay: 37-40/hr

Role Overview

The Robotics Analyst supports Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA) initiatives by documenting detailed business and technical requirements, ensuring systems are tested and validated, and participating in the development, testing, and administration of robotic solutions. This role acts as a liaison between business and IT to streamline workflows and implement automation solutions effectively.

Responsibilities

• Document detailed business requirements aligned with project objectives.
• Define and document supporting technical and systems requirements.
• Assist in the development and testing of robotic solutions.
• Coordinate and perform user acceptance testing, quality control, and system integration testing.
• Support stakeholders with clear requirements, specifications, and reporting solutions.
• Contribute to database updates and end-to-end data solutions.
• Manage multiple projects, workflows, and business improvement plans.
• Create documentation and training materials for end users.
• Prepare reports for auditors based on workflow and system processes.

Required Skills & Experience

• Strong background in documenting business, system, and technical requirements.
• Experience in RPA and RDA projects.
• Knowledge of system testing, integration, and user acceptance testing.
• Project management and multitasking capabilities.
• Strong critical thinking and problem-solving skills.
• Excellent communication and training skills.
• IT liaison experience with ability to translate business needs into technical requirements.
• Report creation and workflow documentation experience.