Acceptance Testing, Analysis Skills, Atlassian JIRA, Business Analysis, Business Development, Business Model, Business Processes, Business Solutions, Consulting, Documentation, Enterprise Application Integration (EAI), Functional Testing, Help Desk, Java, Java Platform Enterprise Edition (Java EE/J2EE), JavaScript, LoadRunner, Microsoft .NET, Microsoft SQL Server, Microsoft SharePoint, Microsoft Visio, Oracle Database, People Management, Process Analysis, Process Flow, Production Support, Regression Testing, SOAP (Simple Object Access Protocol), SQL (Structured Query Language), Service-Oriented Architecture (fka Distributed Object Architecture), Software Administration, Statistical Reports, Support Documentation, System Test, Systems Analysis, Technical Delivery, Test Case, Test Plan/Schedule, Test Requirements, Testing, Use Cases, User Interface/Experience (UI/UX), Web Services, XML (EXtensible Markup Language)