Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Bank Management, Banking Services, Business Analysis, Business Processes, Communication Skills, Cross-Functional, Data Management, Financial Services, Gap Analysis, Ginnie Mae (GNMA), Machine Tool, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Mortgage Lending, Mortgage-Backed Securities, Operational Improvement, Operations Processes, Payment Processing, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Reporting Dashboards, Root Cause Analysis, SQL (Structured Query Language), Scrum Project Management and Software Development, Software Development Lifecycle (SDLC), Statement of Work (SOW), Technical Analysis