Business Analyst Operations

POSITION SUMMARY

The Business Analyst, Operations partners with field leaders and cross-functional teams to turn operational data into insights that improve performance and support decision-making. Success in this role starts with curiosity. The analyst will ask questions, explore data, challenge assumptions, and uncover opportunities that help the business operate more effectively. This role is responsible for maintaining and governing operational data, developing reporting and analytical solutions, and identifying opportunities to improve efficiency, consistency, and operational outcomes across Agiliti.

PRIMARY OBJECTIVES AND RESPONSIBILITIES

• Partner with Operations leaders and cross-functional teams to identify opportunities for improvement through data analysis, reporting, and performance metrics.
• Develop and maintain dashboards, reports, scorecards, and presentations that support operational and strategic decision-making.
• Govern and maintain operational data sets to ensure accuracy, consistency, reliability, and accessibility.
• Analyze operational performance data to identify trends, risks, root causes, and improvement opportunities.
• Work with stakeholders to establish and maintain KPIs, metrics, and reporting standards.
• Translate complex data into clear, actionable insights and recommendations.
• Structure, validate, and analyze large data sets from multiple systems and sources.
• Support data governance efforts by defining data standards, business definitions, and reporting best practices.
• Automate and streamline reporting processes to improve efficiency and reduce manual effort.
• Serve as a Smartsheet SME and advise teams on reporting, workflow, and visualization solutions.
• Support strategic initiatives, process improvement efforts, and special projects led by Operations Excellence.
• Establish and maintain standard processes, tools, and performance measures.
• Travel up to 10% as needed.

QUALIFICATIONS

• Bachelor's degree in Business, Analytics, Operations, Engineering, Supply Chain, Finance, Marketing, Information Systems, or a related field, or equivalent work experience.
• Demonstrated ability to analyze data and use insights to support decision-making.
• Experience developing reports, dashboards, presentations, or analytical tools preferred.
• Experience working with cross-functional teams preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Naturally curious and driven to understand why things happen. Develops hypotheses, follows leads, asks thoughtful questions, and digs into data to uncover root causes, trends, risks, and opportunities. Enjoys solving problems and is motivated by finding insights that improve business performance.
• Creative thinker who can look at problems from different angles, connect ideas, and develop practical solutions to operational challenges.
• Strong analytical and problem-solving skills.
• Ability to gather, organize, and analyze data from multiple sources.
• Proficiency in Excel and ability to learn new systems and reporting tools quickly.
• Strong communication skills with the ability to present findings clearly to a variety of audiences.
• Ability to translate data into practical recommendations and business insights.
• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Experience with data visualization, reporting tools, Smartsheet, Power BI, SQL, or similar platforms preferred.

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to provide all details or a step-by-step account of how each task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

If you require assistance with your application, please contact recruiting@agilitihealth.com.