Job Title: Business Analyst – Healthcare Technology Systems (Remote)
Location: Remote (US) Must reside in Eastern or Central Time Zone Employment Type: Contract / Contract-to-Hire Industry: Healthcare Technology / SaaS
Eligibility Requirements
Due to client data security and compliance requirements, candidates must be U.S. Citizens.
Must reside in the Eastern or Central time zone.
Overview
Our client, a healthcare technology organization, is seeking a Business Analyst to support ongoing platform initiatives, working across cross-functional teams to translate business needs into clear requirements and drive Agile delivery. The ideal candidate is comfortable operating at the intersection of business analysis, quality assurance, and Agile process leadership, and has experience working within healthcare or healthcare-adjacent SaaS environments.
Responsibilities
Gather and document business requirements from stakeholders across product, operations, and technical teams
Translate requirements into user stories, acceptance criteria, and process flows for development and QA teams
Facilitate Agile ceremonies including sprint planning, backlog grooming, sprint review, and retrospectives
Support the transition or refinement of Agile/Scrum practices across cross-functional teams
Perform gap analysis between current state and desired state business processes
Partner with QA to develop test cases, support UAT, and validate system changes against business requirements
Create and maintain requirement traceability, Jira/Confluence documentation, and release notes
Support integration testing and troubleshooting across SaaS platforms, APIs, and data feeds
Communicate project status, risks, and milestones to stakeholders and leadership
Required Qualifications
U.S. Citizenship required due to client compliance requirements
Must reside in EST or CST time zones
4+ years of experience as a Business Analyst, ideally within healthcare or healthcare-adjacent SaaS environments
Strong hands-on experience with Agile/Scrum methodology, including leading or supporting transitions from Waterfall to Agile
Proficiency in Jira, Confluence, and related requirements/documentation tools
Experience with user story development, acceptance criteria, and backlog management
Comfortable working across BA, QA, and development functions
Strong written and verbal communication skills, comfortable presenting to both business and technical audiences
Preferred Qualifications
Experience with integration testing, API/JSON validation, or SaaS platform testing
Familiarity with claims, enrollment, or healthcare payer processes a plus but not required
Certification in Business Analysis (CBAP, CCBA) or Agile (CSPO, PMI-PBA, ICP-ATA)
Experience mentoring or training BA/QA team members
Soft Skills
Comfortable working independently in a remote, distributed team environment
Strong stakeholder management across cross functional groups
Detail oriented with the ability to manage multiple concurrent workstreams