Salesforce Business Analyst
Build Salesforce Solutions That Solve Real Business Challenges
We are seeking a
Salesforce Business Analyst to partner with customers and technical teams to translate business needs into effective Salesforce solutions. This role combines
business analysis, hands-on Salesforce configuration, requirements gathering, and implementation support from discovery through go-live.
You'll work closely with business stakeholders, developers, and QA teams to define requirements, manage user stories, configure solutions, and help customers successfully adopt Salesforce.
Key Responsibilities
- Partner with customers and project teams to understand business processes, goals, challenges, and functional requirements.
- Translate business requirements into user stories, tasks, process flows, and prioritized product backlog items.
- Configure Salesforce and AppExchange solutions to support business requirements.
- Collaborate with developers, QA, and business teams to test and validate solutions.
- Participate in requirements sessions, workshops, system demonstrations, UAT, and end-user training.
- Manage assigned deliverables and timelines to support successful project completion.
- Support Salesforce data management and related implementation activities.
- Conduct end-user training to improve Salesforce adoption and engagement.
- Partner with project stakeholders to prepare for go-live and provide post-production support.
- Analyze business challenges and recommend practical, creative solutions.
Required Qualifications
- 2+ years of hands-on Salesforce experience.
- Salesforce Administrator certification.
- Experience configuring Salesforce and supporting Salesforce implementations.
- Experience writing user stories and managing and prioritizing product backlogs.
- Strong data management skills.
- Demonstrated ability to understand and clearly communicate complex business requirements.
- Experience driving assigned projects or deliverables through completion.
- Strong analytical, problem-solving, customer service, and organizational skills.
- Excellent written and verbal communication skills.
- Ability to collaborate effectively with business stakeholders, developers, QA teams, and external consultants in an Agile environment.
- Bachelor's degree or a combination of relevant technical certification and 12 years of analytical experience.
Preferred Qualifications
- Additional Salesforce certifications.
- Experience with AppExchange products.
- Experience coordinating with external consultants or implementation partners.
- Broader experience supporting Salesforce projects through UAT, training, go-live, and post-production support.
Why Join Us?
This is an excellent opportunity to expand your Salesforce career while gaining exposure to the complete implementation lifecycle. You'll combine
business analysis and hands-on Salesforce configuration while working directly with customers and experienced technical teams to deliver solutions with measurable business impact.
Apply Today
If you're a Salesforce-certified Business Analyst who enjoys solving business problems, working directly with customers, and turning requirements into effective Salesforce solutions,
apply today. We'd love to hear from you!