Business Analyst/Project Manager

RESOURCESOFT, INC.

Reading, PA

JOB DETAILS
SKILLS
Acceptance Testing, Atlassian JIRA, Biotech and Pharmaceutical, Budget Management, Business Analysis, Communication Skills, Consulting, DevOps, Documentation, Employee Relations, Enterprise Applications, Government, Healthcare, Insurance, Leadership, Leading Edge Technology, Mentoring, Microsoft Project, Microsoft Windows Azure, Order Management, Professional Services, Project/Program Management, RAID Storage, Retail, Retail Operations, Risk Management, Supply Chain, System Integration (SI), System Validation, Technical Delivery, Technical Leadership, Time Tracking, Trend Analysis, Warehousing, eCommerce
LOCATION
Reading, PA
POSTED
2 days ago
Job Requirements
  • 5+ years of experience in hybrid Business Analyst and Project Manager roles for enterprise software deployments.
  • Proficiency in Manhattan Order Management Systems (OMS) or comparable retail fulfillment platforms.
  • Experience with omnichannel retail technologies including BOPIS, ship-from-store, and centralized inventory visibility.
  • Experience in documenting functional specifications, technical user stories, and process maps within Jira or Azure DevOps.
  • Experience with Warehouse Management Systems (WMS), E-commerce platform integrations, and large-scale data conversions.
  • Experience in managing third-party system integrators and tracking complex technical vendor deliverables.
  • Excellent communication and facilitation skills for leading steering committees and managing executive stakeholders.
Job Responsibilities
  • Direct the end-to-end implementation of the enterprise Order Management System and integrated supply chain modules.
  • Architect detailed business requirements and future-state technical workflows for retail operations and fulfillment.
  • Orchestrate project timelines, risk mitigation strategies, and critical path activities using Smartsheet or MS Project.
  • Coordinate technical dependencies between internal engineering teams, business units, and external implementation partners.
  • Oversee the design and execution of User Acceptance Testing (UAT) to validate system performance against business needs.
  • Implement omnichannel processes including store-based fulfillment, returns management, and real-time inventory tracking.
  • Execute comprehensive project governance including budget monitoring, RAID log maintenance, and executive reporting.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.

About the Company

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RESOURCESOFT, INC.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. Resourcesoft partners with leading organizations to provide technology solutions within financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. We are committed to providing our employees with the tools necessary to accelerate their career growth, while maintaining a healthy,work-lifebalance. 

Mission: Our mantra is “Innovation in Technology”. We want to be the link between technology and the people who define it. Our mission is to consistently provide exceptional service and industry expertise to meet the diverse business needs of our clients. Resourcesoft’s responsibility towards job seekers is to align their skills to the right job opportunity and enable excellence at the workplace. 

Inspiring People for Greater Performance

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1999
WEBSITE
http://resourcesoft.com/