Job Title: Business Analyst - Salesforce
Job Location: Addison, Texas - Onsite
Duration: 06 to 12 Months Contract
Job Summary:
We are seeking a highly experienced and motivated Salesforce Business Analyst to join our team. The ideal candidate will possess deep expertise in Salesforce, specifically Salesforce Service Cloud, Experience (Community) Cloud, and related technologies. This role requires excellent communication skills, a strong understanding of Agile/SDLC processes, delivering high-quality requirements and documentation.
Required Skills and Experience:
- Bachelor's degree in Business Administration, Computer Science, or a related field.
- Have overall 7-9 years of experience as Business Analyst
- 6-7 years of experience as a Business Analyst, with a focus on Salesforce implementations projects in Community/Experience cloud, Core Cloud.
- Deep understanding of Salesforce platform features, including Salesforce Sales Cloud, Service Cloud, Experience Cloud, Aura, LWC, Flows, and Apex, Data access, limits, sharing, etc.
- Strong experience with requirements gathering, analysis, and documentation.
- Excellent communication and interpersonal skills.
- Proficiency in using JIRA and other project management tools.
- Experience working in an Agile/Scrum environment.
- Ability to work effectively in a fast-paced, dynamic environment.
- Excellent written and verbal communication.