Business Analyst

Summary:

• Location: Salt Lake City, UT
• Duration: 12 Months

Responsibilities:

• Elicit, analyze, and document business requirements for system enhancements and projects.
• Facilitate requirements gathering sessions and ad hoc meetings with business stakeholders.
• Apply problem-solving, analytical, and critical thinking skills to facilitate end-to-end requirements gathering.
• Document business benefits and validate with Business Sponsor.
• Establish good relationships and maintain effective communication with company partners and supporting process teams.
• Act as a liaison between business stakeholders and developers, stepping in where needed to clarify, communicate, and provide support.
• Take ownership of assigned duties and successfully execute on all tasks while balancing multiple demands simultaneously.
• Develop and send communication to business stakeholders advising them of the impacts of system improvements.
• Participate in design sessions to ensure proposed solution meets requirements and document solution approval as needed.
• Partner with enterprise functional and technical teams to prepare for user acceptance testing. Develop test scripts and prepare test data.
• Conduct regression testing for GDS Systems as needed.
• Validate outcome of solution after implementation into production.
• Confirm with Business Sponsor that change benefits have been realized.
• Augment system enhancement and implementation projects as needed.

Requirements:

• Related university degree and minimum three years’ experience in business or systems analysis or seven years of previous field/operations experience.
• Demonstrated ability to be innovative, initiate, lead, and manage change.
• Demonstrated ability to work independently on complex technical issues.
• Proven interpersonal, communication, negotiation, influence, and leadership skills.
• Demonstrated keen awareness of and aptitude for developing interpersonal relationships and building stakeholder engagement.
• Excellent analytical and problem-solving skills.
• Ability to make sound decisions and deliver results.
• Stellar interpersonal skills including building consensus, negotiation, and facilitation.
• Flexible and adaptable; able to work in ambiguous situations.

Preferred Skills:

• CBAP Certification or other formally recognized education in the field of business analysis can be considered as an asset.
• Working knowledge around systems supporting Operations and Engineering.
• Oracle Account or Financial experience.

Working Conditions:

• Office work environment.
• Stress levels can be above normal as the work is highly visible and critical to program success.
• Some travel (15-20%), mostly isolated to certain phases of the project, i.e., testing and training.