Artificial Intelligence (AI), Atlassian JIRA, Business Administration, Business Analysis, Business Model, Business Processes, Business Solutions, Capability Maturity Model Integration (CMMI), Cloud Computing, Communication Skills, Community Support, Computer Science, Cross-Functional, Customer/Client Research, Fortune 500 Customers, Functional Requirements Document (FRD), ISO (International Organization for Standardization), Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Java, Java Decompiler (JAD), Java Platform Enterprise Edition (Java EE/J2EE), JavaServer Faces (JSF), Microsoft Visio, Needs Assessment, Nonprofit, Presentation/Verbal Skills, Process Modeling, Product Lifecycle, Project Lifecycle, Project/Program Management, Requirements Management, Segue SilkTest, Software Development, Software Engineering, System Integration (SI), Team Player, Technical Leadership, Technical Recruiting, Test Automation, Test Plan/Schedule, Test Tools, Testing, Writing Skills