Seeking a Business Analyst/Technical Writer to support licensing and enforcement functions by managing and updating approximately 450 forms and 900 letters across multiple boards.
Responsibilities include reviewing, analyzing, and prioritizing change requests, collaborating with stakeholders to design and implement form updates, and ensuring consistency and compliance with regulations.
The role involves creating static and dynamic forms, documenting processes, developing a repository for forms, and supporting system integration and testing for a future cloud-based SaaS solution.
Qualifications include a bachelor’s degree, 5+ years of advanced Microsoft Office skills, knowledge of database and scripting concepts, strong communication skills, and experience in regulatory or government environments. Familiarity with Agile practices, SharePoint, and related tools is preferred.