Business Analyst - Technical Writer

SCOPE OF THE PROJECT:
The Agency seeks an expert Technical Writer to write RFPs for complex projects to be procured.

DAILY DUTIES / RESPONSIBILITIES:
The Agency is seeking a BA Technical Writer who will write RFPs using the Agency's template for at least 5 different projects that the Agency needs to procure.

General Duties:

• Attend and facilitate various meetings to get missing language and details to draft the RFP.
• Development of RFPs that include scope of work, technical requirements, staff, deliverables, etc. for each project.
• Review and write the business needs in the RFP.
• Identify mandatory requirements, page limits, formatting rules, and scoring criteria.
• Gather information from Subject Matter Experts, past proposals, and leadership to ensure completeness in each RFP.
• Assist management in getting the responses needed for compliance requirements.
• Work with Medicaid Systems leadership to create and update the RFPs.
• Other duties as assigned.

Desired Skills and Experience:

• 2+ years of technical writing experience in positions requiring the development of structured written materials and visual aids.
• Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency.
• Ability to interact with project team members, management, and agency departments and to build out required sections in the RFP.
• Attention to detail to avoid missing requirements that can disqualify a bid.
• Experience with procurements for a state agency.
• Experience working with SharePoint and other typical project management tools, including Visio, PowerPoint, MS Project, Word, Access, and Excel.
• Ability to create and document key project management requirements.
• Superb communication skills (written and oral).
• Effective listener.
• Willingness and ability to effectively engage with people and organizations; ability to get people with competing, diverse interests to work together.
• Experience in Medicaid or other healthcare claims system(s) IT projects preferred, but not mandatory.
• Must be able to manage multiple high-profile, high-priority projects at one time.

REQUIRED SKILLS (RANKED IN ORDER OF IMPORTANCE):

• 2+ years of technical writing experience
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint, and Visio), including experience working with templates and style guidelines to ensure branding consistency

PREFERRED SKILLS (RANKED IN ORDER OF IMPORTANCE):

• Ability to interact with project team members, management, and departments
• Previous public-sector work experience
• Experience with Medicaid or other healthcare claims system IT projects preferred

REQUIRED EDUCATION:

• Bachelor’s degree

ADDITIONAL SKILLS/KNOWLEDGE – PEOPLE SKILLS:

• Superb written and oral communication skills
• Strong proficiency in English is required
• Willingness and ability to effectively engage with people and organizations on a continuous basis