Business Analyst & Technical Writer

Overview

Business Analyst & Technical Writer

Remote

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! 

The Business Analyst / Technical Writer supports enterprise technology modernization and operational improvement initiatives by translating complex business and technical information into clear, actionable, and user-focused documentation and requirements artifacts. This role serves as a bridge between business stakeholders, technical teams, and leadership to ensure initiatives are well-defined, documented, communicated, and aligned with organizational objectives.

The position requires strong analytical, communication, and facilitation skills, along with the ability to independently manage multiple priorities in fast-paced environments. The ideal candidate is experienced in gathering and analyzing requirements, developing executive and technical documentation, supporting project management activities, and producing high-quality written products tailored to a variety of audiences.

Responsibilities

• Independently support business analysis and technical writing activities for technology modernization and operational improvement initiatives.
• Gather, analyze, and document business, functional, and technical requirements through stakeholder engagement and independent analysis.
• Develop and maintain clear, concise, and accurate documentation, including requirements documents, SOPs, user guides, process flows, governance artifacts, executive briefings, and presentations.
• Translate complex technical and business information into audience-appropriate materials for executive, business, and technical stakeholders.
• Analyze business processes and workflows to identify gaps, risks, and opportunities for process improvement and modernization.
• Coordinate with project teams, technical staff, and leadership to support project delivery, governance activities, and organizational communications.
• Manage multiple assignments independently, demonstrate initiative, and maintain strong attention to detail while producing high-quality deliverables in fast-paced environments

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Communications, Public Administration, or a related field. An equivalent combination of education and experience may be considered.
• 5+ years of experience in business analysis, technical writing, IT project support, or related disciplines.
  • Demonstrated experience eliciting and documenting business and functional requirements for technology initiatives.
• Public Trust required
• Must be a U.S. Citizen

Preferred Qualifications:

• Strong experience developing executive, business, operational, and technical documentation.
• Experience supporting cross-functional IT projects in Agile, hybrid, or traditional project environments.
• Strong written and verbal communication skills, including the ability to tailor messaging to executive, business, and technical audiences.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Visio, and collaboration tools such as SharePoint, Teams, Jira, or Confluence.

Knowledge, Skills and Abilities:

• Strong knowledge of business analysis principles, requirements gathering techniques, and documentation best practices.
• Ability to analyze business processes, workflows, and operational needs to identify gaps, risks, and opportunities for improvement.
• Proficiency in developing clear, concise, and well-organized business and technical documentation for executive, business, and technical audiences.
• Experience developing requirements documents, SOPs, user guides, process flows, governance artifacts, presentations, and executive briefings.
• Strong written and verbal communication skills, including the ability to translate complex technical information into user-friendly content.
• Ability to facilitate meetings, engage stakeholders, and coordinate effectively across cross-functional teams.
• Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
• Ability to independently manage multiple priorities, take initiative, and deliver high-quality work in fast-paced environments.
• Proficiency with Microsoft Office Suite and collaboration tools such as SharePoint, Teams, Jira, Confluence, or similar platforms.
• Familiarity with IT modernization, governance, SDLC, Agile methodologies, and project management practices.

How you’ll grow 

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. 

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. 

Benefits 

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. 

Learn more about what working at Chenega MIOS can mean for you. 

Chenega MIOS’s culture 

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. 

Corporate citizenship 

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. 

Learn more about Chenega’s impact on the world. 

Chenega MIOS News- https://chenegamios.com/news/ 

Tips from your Talent Acquisition Team 

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: 

Chenega MIOS web site - www.chenegamios.com 

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm 

LinkedIn - https://www.linkedin.com/company/1472684/ 

Facebook - https://www.facebook.com/chenegamios/

Estimated Salary/Wage