Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Backlog Prioritization, Bug Tracking/Defect Management, Business Analysis, Business Operations, Continuous Improvement, Error Handling, Establish Priorities, Functional Testing, Kronos Workforce Scheduler, On Call, Operational Measurement, Process Improvement, Product Backlog, Product Demonstration, Product Design, Product Planning, Quality Assurance, Regulatory Compliance, Scrum Project Management and Software Development, Software Configuration Management, Sprint Planning, Test Plan/Schedule, Test Scenario, Usability Engineering, User Experience Design (UXD), User Interface/Experience (UI/UX), Workflow Analysis, Workforce Management
Position Title: Business Analyst
Location: Houston, TX
Employment Type: Sub Con
Role Summary
The Agile Business Analyst / Product Analyst plays a critical role in shaping, delivering, and continuously improving the product. The role works closely with business stakeholders, operations leaders, and Agile delivery teams to translate complex off-duty, scheduling, and workforce management needs into clear, actionable product requirements.
The focus is on backlog readiness, user outcomes, regulatory compliance, and scalable product design, delivering measurable operational value.
Key Responsibilities
- Product Discovery & Backlog Management
- Partner with the Product Owner to define and refine the product roadmap
- Translate operational and policy requirements into epics, features, and user stories aligned to application capabilities
- Own detailed grooming of the backlog, ensuring stories are:
- Clear, testable, and value-driven
- Defined with acceptance criteria and business rules
- Balance feature prioritization across compliance, usability, performance, and business value
Agile Delivery Support
- Act as the primary requirements and domain expert within the Agile/Scrum team
- Participate in Agile ceremonies including backlog refinement, sprint planning, reviews, and retrospectives
- Provide continuous clarification to Developers and QA on workflows, rules, and edge cases
- Support incremental, iterative delivery aligned with Agile product principles
Functional Expertise
- Analyze and document workflows within application including:
- Duty and Off-Duty scheduling
- Leave, holiday, and absence management
- Shift rosters and assignments
- Overtime, comp-offs, and on-call rotations
- Approval hierarchies and exception handling
- Ensure application configurations reflect real-world operational scenarios and policy constraints
- Define configurable rules and parameters to support multiple departments, roles, or jurisdictions
Process Optimization & User Experience
- Map current-state vs future-state off-duty and scheduling processes
- Identify opportunities to reduce manual interventions, rework, and approval delays
- Collaborate with UX/design teams to improve usability and adoption
- Advocate for end users by incorporating feedback into product enhancements
Validation, UAT & Release Readiness
- Define acceptance criteria and support creation of functional test scenarios
- Participate in sprint demos, validating the features against business needs
- Support UAT execution and defect triage
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Innova software Services Inc