Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below Client runs through fifteen executive departments which carry out the day-to-day administration of the federal government. Popular departments like Agriculture and Rural Development, Civil Rights, Environment, Health and Human Services, Natural Resources, Secretary of State. This Client has opportunities in a number of career pathways, including, but not limited to, business and administrative support, education and human services, IT and computers, medical and healthcare, natural resources, law enforcement and public safety, skilled trades and more. With positions in over 18 state departments, your perfect career fit is waiting for you at the client. This client is an Equal Opportunity Employer.
Job Title: Business Analyst V
Location: Lansing, MI 48933
Duration: 12 Months
Job Type: Hybrid
Work Type: Temporary Assignment
Shift: 8.00AM - 5.00 PM
Job Description:
Job Summary:
- The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities.
- This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users.
Key Responsibilities:
- Business Analysis & Process Modeling
- Develop process maps, workflow diagrams, and business operating procedures.
- Identify process improvement opportunities and operational impacts.
- Identify and document manual processes, workarounds, and exception handling procedures.
- Develop end to end business and system interaction diagrams.
Product Owner Support
- Partner with Product Owners to refine and maintain product backlogs.
- Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
- Provide recommendations on requirements traceability and business validation.
User Acceptance Testing (UAT)
- Coordinate UAT execution activities with business stakeholders.
- Track test execution, results, defects, and acceptance decisions.
- Support end-to-end business process testing and release readiness assessments.
- Assist with documenting UAT evidence and acceptance recommendations.
Training & Organizational Readiness
- Support training plans and end-user training materials.
- Create job aids, quick reference guides, and process documentation.
- Support stakeholder readiness, communication, and adoption activities.
- Facilitate training sessions and knowledge transfer activities.
Azure DevOps (ADO) Support
- Support backlog traceability between requirements, testing, and implementation.
- Assist with ADO dashboards, reporting, queries, and documentation.
Documentation & Governance
- Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation.
- Document business rules, validation rules, and exception processing requirements.
- Support project compliance with organizational delivery methodologies and governance requirements.
- Maintain documentation repositories, knowledge bases, and project wikis.
Required Qualifications:
- 8+ years of experience gathering requirements from user
- 6+ years of experience designing technical and business requirement documentation
- 4+ years of experience with Agile methodology / SCRUM processes and ceremonies
- 3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.).
- CBAP Certification (New Requirement)
Preferred Qualifications:
- Experience using Azure DevOps for backlog and work item management
- Experience supporting Product Owners in Agile delivery environments.
Other Desired Qualifications
- Document current-state and future-state business processes.
- Develop UAT strategies, test scenarios, and business validation plans.
- Experience developing UAT plans, scenarios, and business validation strategies.
- Experience creating training plans, training materials, and operational readiness documentation.
- Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.
- Strong stakeholder facilitation, communication, and documentation skills.
- Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.
- Experience documenting complex business program area integrations and data flows.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Lansing, MI |
| Industry | Computer/IT Services |
| Salary | $64.12 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
- Acceptance Testingunmatched
- Administrative Skillsunmatched
- Agile Programming Methodologiesunmatched
- Agricultureunmatched
- Backlog Prioritizationunmatched
- Business Analysisunmatched
- Business Operationsunmatched
- Business Planunmatched
- Business Processesunmatched
- Business Solutionsunmatched
- Business Strategyunmatched
- Channel Strategiesunmatched
- Communication Skillsunmatched
- Customer Acquisitionunmatched
- Customer/Client Researchunmatched
- Department of Health and Human Servicesunmatched
- DevOpsunmatched
- Diversityunmatched
- Documentationunmatched
- Environmental Healthunmatched
- Error Handlingunmatched
- Federal Governmentunmatched
- Governmentunmatched
- Healthcareunmatched
- Kanbanunmatched
- Knowledge Baseunmatched
- Knowledge Transferunmatched
- Law Enforcementunmatched
- Leadershipunmatched
- Microsoft ADO (ActiveX Data Object)unmatched
- Microsoft Windows Azureunmatched
- Natural Resourcesunmatched
- Operational Improvementunmatched
- Operations Processesunmatched
- Process Analysisunmatched
- Process Developmentunmatched
- Process Improvementunmatched
- Process Modelingunmatched
- Product Backlogunmatched
- Product Supportunmatched
- Public Safetyunmatched
- Rural Developmentunmatched
- Scrum Product Ownerunmatched
- Scrum Project Management and Software Developmentunmatched
- Strategic Planningunmatched
- Technical Deliveryunmatched
- Technical/Engineering Designunmatched
- Test Requirementsunmatched
- Test Scenariounmatched
- Testingunmatched
- Traceabilityunmatched
- Validation Planunmatched
- Wikiunmatched
- Workflow Analysisunmatched
- Workforce Managementunmatched
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