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Business Analyst V

Iconma

Toronto, ON

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JOB DETAILS
SALARY
$58.92–$62.87 Per Hour
SKILLS
2nd Level Support, Analysis Skills, Banking Services, Business Analysis, Communication Skills, Customer Support/Service, Documentation, External Audit, Health Plan, Help Desk, Internal Audit, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Operational Audit, Product Lifecycle, Product Planning, Team Lead/Manager, Technical Writing, Test Plan/Schedule
LOCATION
Toronto, ON
POSTED
2 days ago
Our client, a Banking company, is looking for a Business Analyst V for their Toronto, ON/Hybrid location.
 
Responsibilities:
  • As a member of the team you will be responsible for helping the team manage a vast set of operability and reliability documentation and artifacts spanning over a decade.
  • These artifacts span Production, Build/Staging and Test/Development environment configurations and are used by Internal/External Audit, Operational Standards peers, process specialists and technical subject matter experts, whom you will work with and forge strong working relationships to help review and organize this wealth of information.
  • eMail at client is the most crucial digital channel that the Bank's 95,000 colleagues and 28+ Million customers rely upon.
  • The eMessaging team at client provides 2nd level infrastructure support for End User Technology platforms and is accountable for day-to-day technology maintenance / administration / operations as well as all platform lifecycle accountabilities including product roadmap development and implementation in support of enhanced availability and performance objectives.
  • As a member of the team you will be responsible for helping the team manage a vast set of operability and reliability documentation and artifacts spanning over a decade.
  • These artifacts span Production, Build/Staging and Test/Development environment configurations and are used by Internal/External Audit, Operational Standards peers, process specialists and technical subject matter experts, whom you will work with and forge strong working relationships to help review and organize this wealth of information.
  • Organizing this information will better enable the eMessaging team to maintain a deep understanding of standards and process elements to successfully manage, administer, and resolve gaps that exist in both process and implementation.
  • Candidates will be expected to speak to their experience and achievements and relate this work to the following.
  • Comfortable in a fluctuating work environment (low and high point periods of activity)
  • Prepare and present reports, plans, proposals/presentations to peers
 
Requirements:
  • Ability to manage many professional relationships within and beyond the team
  • Ability to critically analyze and challenge status quo thinking/perceptions
  • Strong communication skills
  • Strong MS Office (Excel,Word,PowerPoint,Outlook)
  • eMessaging experience 3 years 
  • Technical documentation exp 1 years
  • Familiarity w/ MS products and Tools
  • E- messaging background or experience – 3 plus year experience
  • Strong communication skills/interpersonal
  • Self- starter
  • Strong interpersonal skills and ability to push back / communicate their ideas & thoughts
  • Technical documentation exp  
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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