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Business Analyst/Warehouse Consultant

RF-SMART
  • Jacksonville, Florida
    30+ days ago

    Job Description

    Business Analyst/Warehouse Consultant; RF-SMART for NetSuite
    US East Office (Jacksonville, FL)
     
    We exist to transform our customers and change lives.

    Summary:
    The BA/Warehouse Consultant will be responsible for the design, training, configuration, testing and supporting the post implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant leads the Post Go Live effort directly for customers.
     
    Essential Duties and Responsibilities:
    • Deliver detailed warehouse data collection solutions using RF-SMART for the NetSuite ERP application
      • Areas of concentration will be receiving, inventory control, picking and light production
    • Assist customer with application design, setup, testing and training
    • Advise customers on best practices in the areas of warehouse setup, receiving and shipping
    • Be the main point of contact for key customers
    • Work effectively with staff members and executives at all levels within customer organizations
    • Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions
    • Communicate suggested enhancements to development team
    • Install and test customer approved enhancements made to the base application
    • Troubleshoot and address reported issues from Customers either through NetSuite ERP or through the RF-SMART data collection software
    • Monitor shared email address and take action on Customer requests
     
    Education and Experience:
    • Bachelor degree in a supply chain related discipline or equivalent work experience
    • Warehouse operational experience desirable
    • Working knowledge of an ERP supply chain or warehouse management software solution desirable
    • Experience with NetSuite would be an advantage 
    • Based in Jacksonville, FL or Highlands Ranch, CO
    • Good written and verbal communication skills
    • Excellent presentation skills (Web Demo experience desirable)
    • Ability to setup data in the NetSuite ERP for testing of the RF-SMART data collection system
    • Self-motivated with ability to work on multiple projects independently
    • Occasional travel may be required up to 30%
     
    Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status)
     
    General Information:
    The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

    Numbers & Facts

    LocationJacksonville, Florida
    Websitehttp://rfsmart.com/careers

    Skills

    • Best Practicesunmatched
    • Business Analysisunmatched
    • Business Processesunmatched
    • Communication Skillsunmatched
    • Consultingunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Collectionunmatched
    • Data Collection Softwareunmatched
    • Data Warehousingunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Identify Issuesunmatched
    • Inventory Managementunmatched
    • Multitaskingunmatched
    • NetSuiteunmatched
    • NetSuite ERPunmatched
    • Presentation/Verbal Skillsunmatched
    • Product Demonstrationunmatched
    • Radio Frequencyunmatched
    • Resolve Customer Issuesunmatched
    • Shipping/Receivingunmatched
    • Software Administrationunmatched
    • Software Designunmatched
    • Supply Chainunmatched
    • Supply Chain Management Softwareunmatched
    • Testingunmatched
    • Warehousingunmatched
    • Writing Skillsunmatched

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