Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Apache Kafka, Application Programming Interface (API), Backlog Prioritization, Bug Tracking/Defect Management, Business Analysis, Communication Skills, Data Quality, Detail Oriented, IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Inventory Management, Leadership, Multitasking, Operational Support, Operations Security (OPSEC), Oracle Database, Organizational Skills, Problem Solving Skills, Process Development, Process Management, Requirements Management, SQL (Structured Query Language), Scrum Project Management and Software Development, ServiceNow, Standard Operating Procedures (SOP), Support Documentation, Team Player, Test Automation, Test Case, Test Plan/Schedule, Test Scenario, User Documentation, Warehousing, Writing Skills