Client is seeking experienced business analyst to join the Application Services team working in a hybrid work environment. We are seeking a hands-on, self-starter, critical thinking team player possessing both general technical knowledge and interpersonal skills.
Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices. Should possess high level understanding of information technology concepts as well as the SDLC methodology.
Must be flexible and able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements. Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives. Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design.
Organizes and facilitates application testing and user acceptance to ensure business community's needs are met.
Acts as second and third level support for Production incidents and facilitates troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications.
Utilizes current county-wide and/or department specific software to complete assignments.
Environment:
Azure DevOps, MS Visio, Microsoft 365 Services, SharePoint Online, MS Teams, Agile Methodologies; Preference to candidates with Salesforce experience; Hybrid – Onsite 2 day/wk minimum
Numbers & Facts
Location
Waterford, MI
Skills
2nd Level Supportunmatched
3rd Level Supportunmatched
Acceptance Testingunmatched
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Business Analysisunmatched
Business Developmentunmatched
Business Process Managementunmatched
Computer Programmingunmatched
DevOpsunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Microsoft Visiounmatched
Microsoft Windows Azureunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Process Analysisunmatched
Process Engineeringunmatched
Production Supportunmatched
Requirements Managementunmatched
SharePoint Servicesunmatched
Software Development Lifecycle (SDLC)unmatched
Software Testingunmatched
Team Playerunmatched
Test Scriptsunmatched
Use Casesunmatched
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