Provides support on the implementation of PeopleSoft Human Resource Management System (HRMS) Payroll and Benefits modules.
Work with Payroll & Benefits Functional Business Team Leads to analyze and document customer functional requirements, test the solutions to determine if they meet customer expectations and deadlines, help the technical team from functional side to implement them.
Develop database queries, formatted reports. Work directly with Project Manager to present business requirements and functional specifications.
Provide business and application expertise in the assessment and resolution of operational system incidents and issues. Interacts directly with customers to troubleshoot issues and seek resolution.Â
Collaborates with team members, Functional & Technical Team Leads, DBAs,
System Administrators, Integrators, Network staff and external vendors as appropriate to coordinate, plan, solve problems, etc. Available as needed for batch processing support and
System issues that occur during normal duty hours and off duty hours as required.
Maintain strong functional knowledge of PeopleSoft in the areas of Human Capital
Management to include HR, Payroll, Benefits.
Maintain strong understanding and expertise in PeopleSoft PeopleTools and related technologies to include:Â PeopleCode, Workflow, Component Interface, File Layouts, SQR,
Query XML Publisher, SQL, PL/SQL languages Seek self-improvement.
Develop functional documentation and instructions for development, change management approval and production implementation. Assist the Payroll & Benefits Team Leaders to develop co-workers with cross-training of particular areas of technology.