Sign upLog in

Business Analyst with Salesforce experience

ClifyX, INC

Pittsburgh, PA

Apply
JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Atlassian JIRA, Automation, Best Practices, Bug Tracking/Defect Management, Business Analysis, Cloud Computing, Communication Skills, Customer Relationship Management (CRM), Data Analysis, Data Management, Data Quality, Data Visualization Tools, Documentation, Informatica, Needs Assessment, Power BI, Process Improvement, Process Management, Project Execution, Project Lifecycle, Reporting Dashboards, Requirements Management, Sales, Sales/Support Engineering (SE), Salesforce.com, Status Reports, Tableau
LOCATION
Pittsburgh, PA
POSTED
30+ days ago

Job Description
Business Analyst with Salesforce experience

Must Have Technical/Functional Skills

  • Hands-on Salesforce experience (configuration, customization, reporting).
  • Strong understanding of CRM processes, Salesforce Sales Cloud, and Service Cloud.
  • Familiarity with Agile methodologies and tools like Jira or Confluence.
  • Excellent communication and stakeholder management skills.
  • Knowledge of data visualization tools (Tableau, Power BI).
  • Exposure to integration tools (MuleSoft, Informatica).

Roles & Responsibilities

  • Requirements Gathering & Analysis
    Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.
    Document AS-IS and TO-BE business process flows.
  • Salesforce Solution Design
    Configure and customize Salesforce features (objects, fields, workflows, reports, dashboards).
    Recommend best practices for Salesforce usage and optimization.
  • Project Execution
    Support end-to-end project lifecycle: requirement gathering, UAT, deployment, and post-implementation support.
    Coordinate and lead User Acceptance Testing (UAT) and defect tracking.
  • Stakeholder Communication
    Act as a bridge between business teams and Salesforce developers/administrators.
    Prepare and present status reports and solution documentation.
  • Data & Process Management
    Perform data analysis and ensure data integrity within Salesforce.
    Identify opportunities for process improvement and automation.

About the Company

C

ClifyX, INC

Resume Resources

Free Resume TemplatesFree Resume Builder