Business and Technology Applications Technician

Position Information

General Information

Vacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 010257 NC Salary Grade Equivalency DT03 Classification Title Business & Technology Applications Technician - Journey Working Title Business and Technology Applications Technician Salary Range $52,809 - $67,486 Anticipate Hiring Range $52,809 - $66,011 FLSA Status Non Exempt Division Business Affairs Department Business Services (Adm) Work Unit 49er Card Services Work Schedule

8:00 am - 5:00 pm Monday - Friday with occasional evening and weekend hours required, as necessary.

Primary Purpose of Position

The Business & Technology Applications Technician will work under the supervision of the Business Systems Analyst to create custom reports using the WebFOCUS application. The primary purpose of this position is to assist in the creation, verification, and dispersion of both routine and ad hoc reports. The incumbent will be responsible for writing SQL or WebFOCUS queries of designated databases and creating dynamically visual reports, webpages, or quality dashboards.

The Business & Technology Applications Technician would be expected to identify, analyze, and interpret trends or patterns in complex data sets. This position will also write WebFOCUS code to automate processes and will work with users to document and streamline processes. The incumbent will use Tableau or other applications to visualize streamlined data. The incumbent will also assist in maintaining current or future code written for business services.

Minimum Education/Experience

Required Minimum Qualifications:

Associate's Degree in Computer Programming, or Bachelor's degree with some computer-related coursework from an appropriately accredited university; or an equivalent combination of education and experience.

Journey level requires an additional six months of experience.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

Coding/WebFocus Report Writing

• Use WebFOCUS language to design ad hoc/scheduled reports based on user-defined needs.
• Use JavaScript to validate user-entered parameters on forms.
• Design forms based on reporting parameter needs.
• Use visualization tools to display data as requested by users.

SQL

• Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.
• Develop procedures and scripts for data migration

Data Validation

• Validate code based on user-defined expectations

Consulting/Business Analysis/Process Analysis/Documentation

• Create, update, and maintain documentation of code and any custom programming
• Meet with end users/stakeholders to clarify and document business processes
• Review and evaluate business processes for improvement
• Document newly developed reports

Process Validation

• Verify code according to business and process rules

Code/Process Maintenance

• Daily checks on scheduled jobs for completion and accuracy

Other Work Responsibilities Departmental Preferred Experience, Skills, Training/Education

Working experience with the following applications:

• WebFOCUS
• Ellucian Banner
• Transact Campus Inc (Quadpoint, TSE, Mobile Ordering)
• SkiData
• AIMS

Knowledge of the following programs:

• SQL
• HTML
• JSON
• Java
• Java Script
• C++

Necessary Licenses or Certifications Work Location Auxiliary Services Building Posting date 07/30/2026 Closing date 08/06/2026 Proposed Hire Date 09/01/2026 Contact Information Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• Do not write 'see resume' on your application when completing the job duties section.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• UNC Charlotte Website

• HERC Job Board

• Inside Higher Education

• Mitratech Circa (formerly known as Local JobNetwork)

• Another Website

• Agency Referral

• Advertisement/Publication

• Personal Referral

• Other

• Where did you learn about this posting?

(Open Ended Question)

• • Associate's Degree in Computer Programming, or Bachelor's degree with some computer-related coursework from an appropriately accredited university; or an equivalent combination of education and experience.

• Yes, an Associate's Degree in Computer Programming

• Yes, a Bachelor's degree with some computer-related coursework from an appropriately accredited university

• Yes, a high school diploma/GED and related work experience

• Yes, a master's degree or higher with some computer-related coursework from an appropriately accredited university

• No

• • Six months of related work experience is required for this position's competency level. Do you have a minimum of 6 months of related work experience?

• Yes

• No

• • Do you have working experience using any of the following applications? If so, please explain your experience. - WebFOCUS - Ellucian Banner - Transact Campus Inc (Quadpoint, TSE, Mobile Ordering) - SkiData - AIMS

(Open Ended Question)

• • Do you have a working knowledge of the following programs? If so, please explain your experience. - SQL - HTML - JSON - Java - JavaScript - C++

(Open Ended Question)

Applicant Documents

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References

Optional Documents