WHAT YOU'LL DO: Be a sales leader on a team seeking to provide the world's best customer experience. Help customers and contribute to the growth of the bank by identifying financial needs and offering appropriate products or services, demonstrating deep expertise in lending. Grow consumer and business relationships, serving as a trusted advisor.
OUR PROMISE: To remain true to the vision of our founders and deliver our You Matter More promise to help employees, customers, and communities to prosper.
OUR VALUES: Our values define who we are, what we care about, and how we will act. We value: Integrity, Respect, Responsibility, Excellence, Teamwork, Diversity, Independence and Community.
ACCOUNTABILITIES:
Business Development
- Achieve production goals for loans, deposits, and business line referrals, supporting multiple branches
- Lead sales efforts through outside calling with consumer and small business customers and prospects
- Effectively develop business and consumer lending skills, demonstrating a high level of leadership and expertise
- Build external advocacy network through involvement in civic/charitable organizations and BSB sponsored events
- Promote a customer-centered and team-oriented culture, providing world class service as a trusted advisor
- Demonstrate advanced consultative sales skills and serve as a role model, coach and resource to all team members
Sales and Servicing
- Originate a significant volume of potentially complex business and consumer loan requests
- Serve as an external branch resource to serve larger and complex consumer and small business relationships
- Research and solve problems through direct action or collaboration with other Bank resources
Credit Underwriting & Compliance
- Solicit loan requests from existing clients and prospects while developing a comprehensive understanding of the reasonableness of the request, the business and its viability and risks as they pertain to credit policy
- Establish and negotiate terms, conditions and structure of proposed credit facilities
- Coordinate the loan application, documentation and delivery process including commitment letter preparation, negotiation, and acceptance; appraisal, environmental and legal documentation; loan closings and disbursements
- Adhere to the Bank's operational, risk management, and security policies and comply with applicable regulations
General
- Conform to acceptable punctuality/attendance/professionalism standards as expressed in Employee Handbook
- Perform additional duties as requested and travel to other branches for coverage as required
- General office environment. May be required to move bags of coin. Moderate lifting (up to 50 lbs.) required.
- Moderate reaching, walking, sitting and standing required
KNOWLEDGE/SKILLS/EXPERIENCE
- Bachelors/Master's degree preferred; High School diploma required.
- Four years experience in sales, retail banking, lending, customer service and/or operations
- Demonstrated advanced lending proficiency and personal computer literacy
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.