Business Central Solution Architect (Operations)

JourneyTeam is looking for a Solution Architect specializing in Dynamics 365 Business Central Operations to work within our ERP & AI Practice overseeing and executing successful customer implementations of D365 Business Central. In this role you will gather business requirements, oversee projects, collaborate with technical and functional colleagues, and ultimately, deliver excellent Business Central solutions to our customers.  

About JourneyTeam

At JourneyTeam, people are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, and modern data solutions—all leveraging Microsoft's comprehensive security platform. 

What truly sets us apart is how we show up every day—for our customers and for each other. We believe that great outcomes come from great people who are aligned in how they work, collaborate, and take ownership. We succeed by consistently demonstrating our core values:

• A Caring Mindset
• Exceptional Performance
• Being OneTeam
• Making & Keeping Commitments
• Taking Ownership
• Effective Communication
• A Growth Mindset

The Opportunity 

The Solution Architect provides functional and technical leadership across all phases of customer engagement, with a primary focus on the supply chain and manufacturing capabilities of Microsoft Dynamics 365 Business Central. This role designs end-to-end processes across modules, leads workshops and solution roadmaps, evaluates business and technical trade-offs, and guides customers and delivery teams from discovery and design through implementation, adoption, and ongoing operation. 

Key Responsibilities

• Manage assignments that are of a dynamic nature, projects which will require broad industry and technical knowledge of D365 Business Central, specifically Warehousing, Shipping, and Manufacturing functionality.   
• Operating with exceptional analytical and organizational skills while exhibiting expert execution of functional and technical project plans throughout complex implementation of business data transformation projects.   
• Ensure solutions leverage industry best practices, meet JourneyTeam standards, and are designed for performance and supportability.  
• Field and answer both feature and functional customer questions and conduct in-depth application research. 
• Translate requirements from functional to technical and vice versa between technical and business groups for system usage, requirements, and gaps.  
• Conduct business analysis, requirements-gathering workshops, process mapping sessions, and Joint Application Design workshops to define acceptable solution designs. 
• Configure and support Dynamics 365 ERP solutions according to customer business processes and requirements, including integration design with third-party systems. 
• Prepare business test cases and system test plans, conduct system test cycles, lead user training, and provide post-go-live support. 
• Create design, release, and support documentation; examples would be Functional Requirements, Functional Designs, Gap documentation. 
• Continual learning and awareness of modern trends and directions for D365 Business Central Operations capabilities.  
• Travel when required, likely once or twice a quarter. 

Qualifications 

• Bachelor’s degree or equivalent consulting experience, with 5+ years of related experience and specialization in Microsoft Dynamics 365 Business Central (NAV) Operations, especially implementing these systems within a business (whether as an end user or a consultant). 
• Strong alignment with JourneyTeam values, including a demonstrated ability to bring humility, drive, collaboration, and sound judgment to customer work and team interactions. 
• Experience with discrete manufacturing; process manufacturing experience is valuable. 
• Expertise in supply chain ERP, including system configuration, Service Management and Project modules, and related ISV solutions. 
• Expert knowledge of supply chain processes and systems. 
• Strong analytical skills with the ability to gather requirements, perform As-Is and To-Be process analysis, conduct gap-fit analysis, and translate business requirements into functional specifications, design documents, and scalable solution documentation. 
• Understanding of project management and execution fundamentals. 

Preferred Skills (not required)

• Understanding of data integrations and APIs in the context of ERP systems.  
• Familiarity with third party services for the Supply Chain industry, such as warehouse automation or transportation services.  
• Exposure to lean manufacturing processes.  
• Experience in Master Production Scheduling (MPS) and Material Requirements Planning (MRP).
• MB-800: Dynamics 365 Business Central Functional Consultant Associate 

Compensation

Base salary range of $115,000 -$170,000 + performance-based bonus program. Eligibility and payout are tied to individual contributions, team performance, and company success.

This is the established pay range encapsulating both the mid-level Solution Architect and Senior Solution Architect roles at JourneyTeam on the ERP & AI Practice. Where you fall within this range—and the level at which you are hired will depend on your experience, technical skillset, and demonstrated consulting ability.

Benefits

JourneyTeam offers a wide range of excellent benefits, including comprehensive healthcare and dental coverage, as well as a 401(k) with an approximate 4% employer match—with immediate vesting. We offer flexible time off and provide paid maternity and paternity leave. 

Additionalperks include a monthly phone stipend (or the option to join our corporate phone plan) and a monthly gym membership reimbursement of up to $200. 

JourneyTeam is an Equal Opportunity Employer. This position is not open to C2C, H1B sponsorships, or third-party agencies.