Business Communications Analyst #2026-060

Business Communications Analyst #2026-060

Salary

$83,314.82 - $112,000.00 Annually

Location

100 W. Atlantic Blvd., Pompano Beach, FL

Job Type

Full time

Job Number

2026-060

Department

Information Technology

Opening Date

08/26/2026

Closing Date

9/27/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Job Summary

Performs responsible technical work involving application development, software implementation and support, radio communications, troubleshooting, and end-user training. Develops, documents, implements, and maintains application software systems across multiple computer platforms, including Intel-based Windows servers and workstations. Serves as a lead analyst for assigned third-party, mission-critical application systems and works closely with software vendors, department leadership, and internal stakeholders to identify technology needs, support organizational growth, improve operational efficiency, and reduce costs.

Duties and Responsibilities

• Develops and maintains applications in PHP source and SQL database.
• Programs, documents, implements, maintains, and supports application software systems across a variety of computer platforms, including Intel-based Windows servers and workstations.
• Serves as the lead analyst for assigned third-party application software systems.
• Works closely with third-party software vendors to maintain, troubleshoot, and support mission-critical systems.
• Troubleshoots application, software, system, and end-user technical issues and provides appropriate resolutions.
• Supports digital handheld and mobile radio communication systems.
• Develops training materials and conducts training sessions for users of mission-critical systems.
• Provides technical guidance and support to end users to promote effective use of applications and technology resources.
• Meets with Department Heads to understand departmental growth, operational needs, strategic vision, and future technology requirements.
• Interviews and collaborates with internal stakeholders to identify business requirements, technology needs, and opportunities for process improvement.
• Identifies and implements application-based solutions that reduce costs, streamline processes, and increase operational efficiency.
• Coordinates software implementation, maintenance, upgrades, and related activities with internal stakeholders and external vendors.
• Prepares and provides written and oral reports to management regarding projects, system activities, issues, and accomplishments.
• Performs related duties and responsibilities as assigned.

Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• A comparable combination of education, training, and relevant experience may be substituted for the minimum qualifications.

Experience

• Eight (8) years of experience in programming, application software development, or a closely related technical field.

• Experience working with a variety of automated systems and technologies, including:

• PHP

• Windows Server and Windows Workstations

• Web application development

• SQL

• Microsoft Office Suite

• A comparable combination of education, training, and relevant experience may be substituted for the minimum qualifications.

Licenses and Certifications

• Possession of a valid Florida Driver's License.

Key Competencies

• Strong analytical, problem-solving, project management, and organizational skills.
• Proficiency in at least one programming language and knowledge of automated systems and software applications.
• Strong research and written and verbal communication skills.
• Ability to establish effective working relationships with employees, stakeholders, and the public.

Physical Requirements

• Ability to operate computers and standard office equipment.
• Ability to see, read, speak, hear, bend, kneel, reach, and handle equipment.
• Ability to lift and carry computer equipment up to 50 pounds.
• Limited standing, walking, climbing, crawling, pushing, and pulling required.

Additional Information

Work Days/Hours: Monday - Thursday; 7:00 a.m. - 6:00 p.m.

Job Status: ( X ) Full-time ( ) Part-time/temporary

Department/Number: Information Technologies/5210 Pay Plan/Grade: 42/30

The City of Pompano Beach welcomes everyone who would like to become a member of our team and who wants to "Do Good". The City does not discriminate on the basis of race, color, sex, age, national origin, disability, religion, genetic information, marital status, political affiliation, sexual orientation, gender identity, familial status, or other circumstances and characteristics protected by state or federal law. The City promotes diversity of culture, background, thought, and ideas. The City strives to make inclusion a part of everything we do and strives for a work environment that creates a sense of belonging for everyone.

Need help applying? Visit the Online Employment Application Guide for detailed instructions on how to complete and submit your application.

Discover Our Workplace Culture

At the City of Pompano Beach, we foster a supportive, engaging, and people-first workplace. Recognizing and celebrating our team is an integral part of our culture.

Click the link below to watch a brief highlight from our Employee Appreciation Lunch 2025!

City of Pompano Beach Employee Benefits Overview

Why Work With Us?

Join the City of Pompano Beach and enjoy a comprehensive benefits package designed to support your well-being and professional growth.

Compensation & Pay

• Biweekly Pay: Employees receive salaries every two weeks.
• Salary Range: Competitive salary structure with potential for higher starting salaries.
• Merit Increases: Annual performance-based raises up to 4%.

Health Insurance

• Employee Coverage: 100% City-paid health insurance for full-time employees.
• Dependent Coverage: 50% City contribution toward dependent premiums.

Paid Leave

• Vacation: 9 days per year, increasing with tenure.
• Sick Leave: 12 days annually.
• Holidays: 14 paid holidays.
• Personal Days: 2 personal days after six months.

Retirement Benefits

• Pension Plan: Mandatory participation with a 10% employee contribution, matched by the City.
• Defined Benefit: Pension based on the last three years salary, multiplied by 3% per year of service.
• Vesting & Refunds: Contributions refundable with interest if leaving before seven years.
• Firefighters Plan: Special pension plan with an 11.6% contribution employee contribution, matched by the City.

Additional Benefits

• Cost of Living Adjustments (COLA) when applicable.
• Tuition Reimbursement for career growth.
• Tax-Deferred Savings Plan for retirement planning.
• Credit Union Services for financial management.
• Direct Deposit for easy payroll access.
• Four-day work week (depending on position)
• Voluntary Employees Beneficiary Association (VEBA) - Paid by the City
• Sick Leave Bank for extended illness support.
• Parental Leave

Part-time employees are not eligible for benefits, and benefits may vary depending on bargaining units.

Join us and build your future with the City of Pompano Beach!

For more information, contact Human Resources.

01

How many years of experience do you have in software development?

02

How many years of experience do you have in developing in PHP?

03

How many years of experience do you have with SQL?

Required Question

Employer City of Pompano Beach

Address 100 W. Atlantic Blvd.

Pompano Beach, Florida, 33060

Phone 954-786-4626

Website http://agency.governmentjobs.com/copbfl/default.cfm