At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Job Description Purpose

This position is responsible for assisting with and supporting the governance, oversight, and consultation of business resiliency response capabilities; conducting business impact analyses and risk assessments; and facilitating exercises to strengthen program effectiveness and efficiency. The role also supports the development of HCSC third-party and subsidiary plans, as well as the assessment of third-party and subsidiary readiness through program evaluation. It relies on strategic experience and judgment to plan and accomplish resiliency goals.

Job Responsibilities
• Provide consultation for the development of business continuity, third-party, and subsidiary resiliency plans to ensure efficient and effective recovery from business disruptions.
• Initiate and implement exercises to ensure resiliency plans are viable. Facilitate lessons learned sessions to mitigate identified plan deficiencies and/or gaps.
• Initiate periodic reviews of resiliency plans with leadership to ensure alignment with current corporate priorities.
• Initiate annual BCP awareness activities and ensure management leads and plan teams are familiar with business continuity program activities.
• Conduct and facilitate Business Impact Analysis (BIA) sessions to confirm and/or validate critical process requirements and dependencies.
• Maintain current knowledge of business resiliency best practices and industry trends through conferences, workshops, and self-initiated training.
• Exercise business continuity plans with various operational and cross-functional teams.
• Lead projects and deliver efficient, outcome-based requirements and assignments.
• Assist in developing, implementing, and maintaining policies, procedures, and business resiliency program standards.
• Demonstrate experience with database management and reporting activities.
• Rely on strategic experience and judgment to plan and accomplish goals.
• Perform a variety of tasks.
• Work under general supervision.
• Reports directly to the Sr. Manager of Business Resiliency.

Required Job Qualifications

• Bachelor’s degree and 3 years of work experience in business resiliency, business continuity, information systems support, administration, risk management, project management, third-party/vendor management assessment, and disaster recovery.
• Knowledge of business continuity methods.
• Knowledge of healthcare and/or insurance industry operations.
• Knowledge of insurance operations.
• Strong analytical and communication skills.
• Certified Business Continuity Planner (CBCP) designation.

Preferred Job Qualifications

• Bachelor’s degree in Computer Science, Organizational Management, Business Management, Information Systems, or a related field.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location.