BUSINESS CONTROLS MANAGER
WHAT IS THE OPPORTUNITY
This position will work directly with the City National Banks CNB and Business Control Officer BCO and Senior Business Control Manager for Consumer Banking and Lending Operations and will partner with the Risk Framework leadership team. Responsibilities will encompass support in issue identification solution design and implementation leveraging industry practices and coordination with colleagues across the organization. This role is expected to contribute constructively and balance challenges supporting alignment of business objectives with CNBs risk appetite and established limits.
WHAT WILL YOU DO
Responsible for the partnership and support in development and implementation of new programsstrategies implementation of regulation rules and risk management requirements.
Analyze evaluate and periodically review current risk management practices across the organization including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices.
Analyze and evaluate data that effects the technical operational and business functions and provide insight to the practical impactsimplications to the business line.
Execute essential risk program functions including Risk and Control Self Assessments RCSAs Key Risk Indicators KRIs Issue Management Operational Losses and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units.
Contribute to the development of a robust risk culture risk conduct and risk literacy within the first line of defense including design and implementation of preventive and detective controls relating to Consumer Banking and Lending Operations activities.
Participate in conducting research analyzing and interpreting data and information to support strategies initiatives organizational planning and business model adjustments.
Act as the business teams liaison for business line risk management compliance activities legal engagement and internal or external audits.
Act as a liaison representing Business Control Office at both internal and external meetings establishing and cultivating strong working relationships with all stakeholders. Attend meetings with andor in place of SVP BCO provide feedback and escalate decision.
Coordinate the completion of risk mitigating actions and providing status updates of openclosed issues to senior management and second line risk management functions.
Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified analyzed and managed appropriately. Understand interdependencies to achieve success.
Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling concise and graphical to convey message.
Prioritize organizational risk management objectives.
Direct and participate in special projects as necessary.
Facilitate audit and examination activities. Provide guidance on regulatory interactions and compliance activities for lending teams.
Cultivate and grow risk talent within the organization through coaching mentoring and occasionally assisting with review of applicable training.
WHAT DO YOU NEED TO SUCCEED
Required Qualifications
Bachelors Degree or equivalent
Minimum 8-10 years managing projects
Minimum 8-10 years within or related to financial services
Additional Qualifications
Commercial lending or operations experience
Strong risk management and compliance knowledge
Ability to lead risk working groups and coordinate control implementations
Proficiency in regulatory reporting standards and risk frameworks
Strong communication and stakeholder management skills
MBA JD or other advanced degree e.g. JD MBA Masters etc. preferred
8 years of experience managing projects
7 years in a role requiring complex problem solving
Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way and achieve goals without direct control over resources
Strong emerging end-to-end generalist problem solving skills e.g.Defining and deconstructing problemsPrioritizing issues and analysisStructuring and building quantitative and qualitativeconceptual analyses
Knowledge in Financial Services Project Management
Demonstrated ability to Influence change build relationships communicate effectively work under pressure manage multiple priorities and deliver high caliber results.
Proficiency with MS Excel and PowerPoint
Excellent time management organizational and prioritization skills and ability to balance multiple priorities.
Diverse problem solving experience
An outstanding ability to analyze problems apply quantitative analytical approaches communicate effectively and confidently both oral and written work well in cross-functional teams
Quick learning ability outstanding analytical skills and a structured way of thinking your attention to details is exceptional
Operate well under stress even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel
Excellent relationship and stakeholder management skills
Be able to handle uncertainty well and are able to simplify complexity
WHATS IN IT FOR YOU
Compensation
Starting base salary 99000 - 176000 per year. Exact compensation may vary based on skills experience and location. This job is eligible for bonus andor commissions.
Benefits and Perks
At City National we strive to be the best at whatever we do including the benefits and perks we offer our colleagues including
Comprehensive healthcare coverage including Medical Dental and Vision plans available the first of the month following start date
Generous 401k company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation sick and volunteer time
Specialized health and family planning benefits including fertility benefits and cancer diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one weve always gone further than the competition to help our clients colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada one of North Americas leading diversified financial services companies. To learn more about City National and our dynamic company culture visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sexual orientation gender identity national origin disability veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis until filled.
Unless otherwise indicated as fully remote reporting into a designated City National location is an essential function of the job.