Business & Data Analyst

THIS IS A HYBRID ROLE LOCATED IN BOCA RATON, FL.

The Business & Data Analyst is responsible for utilizing an administrative system that has been designed to administer finance and insurance (F&I) products for the Company. This position requires the individual to learn and thoroughly understand the functionality and how it impacts the business. This role requires the individual to work with internal & external stakeholders at different levels to understand the business and be able to advise on and implement changes and solutions.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure business is transferred over to TWS' underwriter monthly, troubleshoot & resolve rejected business
• Reconcile large sets of data between two systems
• Liaise with the Implementation team and/or underwriter for any issues that require their input/set-ups.
• Manage pricing changes by liaising with management and underwriter, identify requirements, coordinate changes across several team members, verify changes and plan implementation and testing
• Ability to identify pricing trends & perform basic mathematical calculations to address pricing requests and make recommendation
• Develop and manage a tracking system for pricing changes across several products
• Liaise with inhouse SQL developers to automate rate calculations and implement efficiencies
• Complete user acceptance testing for areas of responsibility as required
• Understand system functionality of several modules impacting sales, claims, accounting, and reinsurance
• Review business requirements with department managers and liaise with system provider to ensure changes/enhancements are made to meet needs
• Develop ad-hoc reporting for stakeholders and management
• Ability to effectively communicate with and present information to stakeholders at all levels, internally & externally
• Ability to develop professional relationships with internal and external customers
• Willing to assist other departments with tasks as and when required
• Must thrive in a fast-paced environment and be able to work independently and as a member of a team
• Special projects as assigned by immediate supervisor
• Bachelor's degree in business, computer information systems or related field required
• 1-3 years' experience working with different systems & analyzing system functionality
• 1-3 years' experience performing user acceptance testing
• 1-3 years' experience in reconciling large sets of data
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skill
• Excellent Microsoft Office (Excel, Word, Power Point, Outlook)
• Advanced Excel experience