Business Development Center (BDC) Agent - Outbound Calls Focus
Location: Suitland, Md
Job Type: Full-Time
Compensation: Hourly Base + Performance Bonuses
Schedule: Full time with weekend time
Role Overview
We are hiring a Business Development Center (BDC) Agent whose main focus is making high-volume outbound phone calls to consumers interested in selling their vehicles.
You will be provided with daily call lists, scripts, and CRM tools. Your success is measured by calls made, conversations held, and appointments set.
If you enjoy being on the phone, moving fast, and working toward clear daily goals - this role is for you.
Primary Responsibilities
Make 100-150 outbound phone calls per day
Contact consumers from pre-loaded call lists (no cold list building)
Follow proven BDC scripts and word tracks
Qualify vehicle sellers and collect basic vehicle information
Set appraisal or buy-appointment times for the acquisition team
Handle objections confidently and professionally
Log all call activity accurately in the CRM
Complete follow-up calls to maximize contact rate
Ideal Candidate
Comfortable spending most of the day on the phone
Clear, confident speaking voice with strong listening skills
Call center, BDC, or outbound sales experience preferred
Ability to stay focused and productive in a high-call-volume environment
Coachable and able to follow scripts and call flow
Reliable, punctual, and goal-oriented
What We Offer
Hourly base pay + bonuses tied to calls, appointments, and vehicle purchases 50k base with potential of 85k per year!
All call lists and leads provided
Paid training with scripts and objection handling
Clear daily expectations and performance metrics
Opportunity to grow into senior BDC or acquisition roles