Business Development Consultant

ServiceMaster

Chattanooga, TN

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JOB DETAILS

SKILLS

Background Investigation, Best Practices, Brokerage, Business Development, Business-to-Business (B2B), Cadence, Commercial Real Estate, Communication Skills, Compensation and Benefits, Construction, Consulting, Corporate Policies, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Dental Insurance, Detail Oriented, Driver's License, Emergency Response, Establish Priorities, Facilities Management, HVAC, Health Insurance, Insurance, Interpersonal Skills, Lead Generation, Leadership, Lift/Move 25 Pounds, Market Trend Analysis, Marketing, Mobile Devices, Networking Events, Office Equipment, Organizational Skills, Performance Metrics, Physical Demands, Plumbing, Presentation/Verbal Skills, Property Insurance, Property Management, Real Estate Sales, Reimbursement, Revenue Growth, Sales, Sales Prospecting, Sales Qualification, Salesforce.com, Strategic Accounts, Territory Management, Time Management, Trade Shows, Typing, Vendor/Supplier Relations, Vision Plan, Willing to Travel

LOCATION

Chattanooga, TN

POSTED

1 day ago

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Position Overview

The Business Development Consultant is responsible for proactively generating qualified leads and referral opportunities for mitigation and restoration services. This role focuses on developing and nurturing referral relationships with insurance agents and agencies, property managers, commercial realtors, plumbers, and assigned industry verticals.

This position is ideal for a high-energy sales professional who excels at outbound prospecting, relationship building, and creating consistent top-of-funnel opportunities in a relationship-driven industry.

Essential Job Functions

Lead Generation & Referral Development

Identify, prospect, and develop referral relationships with:
- Insurance agents and insurance agencies
- Property managers and facility managers
- Commercial realtors and brokers
- Plumbers and trade partners
- Assigned targeted industry verticals
Execute daily outbound activities including in-person visits, calls, emails, and networking
Establish referral agreements and preferred-vendor relationships where applicable
Generate consistent, qualified mitigation and restoration leads for operations and project teams

Territory & Vertical Management

Manage an assigned territory and/or targeted industry verticals
Research and prioritize high-potential referral accounts
Build and maintain a structured cadence of touchpoints with referral sources
Track prospecting activity, referrals, and engagement in CRM

Education & Brand Representation

Educate referral partners on company services including water, fire, mold, storm, and specialty restoration
Communicate emergency response capabilities, service differentiators, and response times
Represent the company professionally in the marketplace
Participate in trade shows, association meetings, and industry events

Internal Collaboration

Work closely with sales leadership, marketing, and operations to align lead generation efforts
Provide feedback on lead quality, referral trends, and market opportunities
Support emergency response initiatives as needed, including occasional after-hours availability

Performance Metrics (KPIs)

Number of new referral relationships established
Qualified leads generated per month
Activity volume (visits, calls, emails, events)
Referral source engagement and retention
CRM accuracy and reporting compliance

Qualifications & Experience

Required Qualifications

2+ years of B2B sales, lead generation, or business development experience
Proven ability to prospect and develop referral-based relationships
Strong communication, interpersonal, and presentation skills
Self-starter with excellent time management and organizational skills
Valid driver's license and ability to travel within assigned territory

Preferred Qualifications

Experience in mitigation, restoration, construction, insurance, or property services
Familiarity with referral-based sales models
CRM experience (Salesforce, HubSpot, or similar)
Experience working with insurance professionals or property management firms

Core Competencies

Outbound prospecting and lead generation
Relationship-driven sales
Strategic account targeting
Consistent follow-up and pipeline discipline
Professional persistence
Market and competitor awareness

Compensation & Benefits

Base salary plus performance-based incentive or commission
Clear lead-generation performance incentives
Vehicle allowance or mileage reimbursement
Health, dental, and vision insurance
Paid time off and holidays
Training on restoration services and industry best practices
Career growth opportunities within sales and business development

Work Environment

This position operates in a combination of field-based sales environments and office settings. The role requires frequent travel averaging approximately 65% within the assigned territory to meet with referral partners and attend networking events.

Employees may occasionally be required to visit job sites, restoration projects, or commercial properties, which may involve exposure to construction environments.

Physical Requirements

The physical requirements described here are representative of those necessary to successfully perform the essential functions of this role.

Employees in this position may be required to:

Sit, stand, walk, and drive for extended periods
Use standard office equipment including computers and mobile devices
Occasionally lift or carry materials up to approximately 25 pounds
Travel regularly within assigned territory
Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment

• Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.

• Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.

• Inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions in accordance with applicable law.

Background Check & Driving Requirements

Employment in this position may be contingent upon successful completion of:

A background investigation
Motor vehicle record review
Verification of employment history
Verification of education and credentials

Employees operating a company vehicle or driving for company business must maintain a valid driver's license and an acceptable driving record in accordance with company policy and insurance requirements.

Equal Employment Opportunity Statement

Alford Enterprises Inc. is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Georgia, Alabama, or Tennessee law.

At-Will Employment Statement

Employment with Alford Enterprises Inc. is at-will, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Nothing in this job description or any other company document should be interpreted as creating a contract of employment.

Drug-Free Workplace

Alford Enterprises, Inc. maintains a Drug-Free Workplace in accordance with applicable federal and state laws. Employees and applicants may be subject to pre-employment, post-accident, reasonable suspicion, and/or other drug and alcohol testing as permitted by company policy and applicable law.

Job Description Disclaimer

This job description is intended to describe the general nature and level of work performed by individuals assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. The company reserves the right to modify duties and responsibilities as business needs evolve. Employees may be required to perform other duties as assigned to support the needs of the organization.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

About the Company

ServiceMaster

ServiceMaster-servicemaster

COMPANY SIZE

1 to 9 employees

INDUSTRY

Business Services - Other

FOUNDED

1929

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