Administrative Skills, Best Practices, Business Administration, Business Development, Campaigns, Communication Skills, Construction, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Processing, Data Quality, Detail Oriented, Documentation, Financial Reporting, Leadership, Marketing, Microsoft Office, Newsletter, Organizational Skills, Outbound Marketing, Performance Analysis, Performance Metrics, Proposal Writing, Record Keeping, Request for Proposals (RFP), Revenue Growth, Sales Administration, Sales Strategy, Time Management, Writing Skills
The Business Development Coordinator supports the execution of strategic sales and growth initiatives by providing administrative, CRM, reporting, and outbound coordination support to the Business Development Representative and Operations leadership. Using proven best practices and organizational discipline, the Business Development Coordinator ensures accurate CRM management, structured lead tracking, outbound marketing coordination, and seamless internal communication between Business Development, Estimating, and Operations. This position is administrative and coordination-focused, enabling revenue growth through process execution and data integrity.
ESSENTIAL FUNCTIONS:
- Serve as primary CRM (HubSpot) administrator for the Business Development team.
- Enter, manage, and maintain accurate records for leads, contacts, customers, and opportunities.
- Coordinate lead intake and ensure proper documentation prior to assignment.
- Generate recurring and ad hoc reports based on leadership needs.
- Ensure all opportunities are properly documented and transitioned internally.
- Coordinate outbound marketing efforts including newsletters, case studies, and outreach campaigns.
- Maintain and monitor bid lists and opportunity boards.
- Assist in preparation of RFP/RFQ documentation packages (administrative support only).
- Support internal communication between Business Development, Estimating, and Operations.
- Track KPI performance metrics for leadership review.
KEY PERFORMANCE INDICATORS (KPIs):
- 100% CRM data accuracy and completeness.
- Lead entry within 24 hours of receipt.
- Weekly pipeline reporting delivered on schedule.
- Outbound campaign execution per quarterly plan.
- Bid list review completed weekly.
- Report generation turnaround within 48 hours of request.
QUALIFICATIONS:
Education:
Associates or Bachelors degree in Business Administration, Marketing, or related field preferred.
Experience:
24 years experience in sales administration, CRM coordination, or business development support role preferred.
Experience in construction, mechanical, or industrial services environment preferred.
Skills:
- Highly organized
- Detail-oriented
- Fluent in MS Office Suite and CRM systems (HubSpot preferred)
- Strong written communication skills
- Process-driven mindset