Business Development Coordinator - Temporary

Apply online at http://www.alohacare.org/Careers/Default.aspx

The Company:

AlohaCare is a local, non-profit health plan serving Hawai`i’s low-income residents with free Medicaid and dual Medicare health insurance coverage. Our members include children, seniors, and adults residing on all islands. We provide comprehensive benefits and managed care services with an emphasis on healthy living habits and preventive primary health care. Our approach is to meet the whole-person health and social needs of members. Through our community partnerships we offer innovative services such as connection to social service agencies, Native Hawaiian healing services and in-home primary care for qualified members. Our mission is to serve in the true spirit of aloha by ensuring and advocating for access to quality health care for all. We are Hawaii’s third-largest health plan and offer a wide network of quality primary care, specialists, hospitals, pharmacies and among many other providers across the state.

The Culture:

AlohaCare employees have a passion for helping Hawai`i’s most underserved communities. Our caring culture is fundamental to our company-wide team approach to providing high quality services. We support our employees with a supportive and positive work environment, healthy work-life balance, continuous communication, and a generous benefits package.

AlohaCare’s leadership empowers and engages its employees by recognizing outstanding job performance and collaboration. We share organization-wide updates during quarterly All Staff meetings. We encourage participation in volunteer and educational opportunities. We put a high value on honesty, respect, and trust-building. We encourage open-door, two-way, and frequent communication.

AlohaCare’s comprehensive benefits package includes low-cost medical, dental, drug and vision insurance, paid time-off, 401k employer contribution, referral bonus and pretax transportation and parking program.

Position Summary:

The Business Development Coordinator provides short-term coordination, tracking, and administrative support for cross-functional business initiatives and transition activities within the Business Development function. Working under the direction of the Vice President, Business Development, this role helps keep projects, deliverables, and follow-up items organized, documented, and on schedule during a defined period of increased activity.

Primary Duties and Responsibilities:

• Track project and initiative activities, deliverables, owners, due dates, and follow-up items to support timely completion.
• Support the documentation of business processes, workflows, and related implementation materials.
• Coordinate meetings, including scheduling, preparing agendas, capturing notes, and tracking action items.
• Maintain organized records and trackers to provide clear visibility into progress and outstanding tasks.
• Communicate with internal teams to gather information, coordinate contributions, and help resolve open items or mitigate risks.
• Assist with coordinating cross-functional activities and helping keep priorities and tasks on schedule.
• Support executives and stakeholders by preparing materials and following up on assigned items.
• Prepare status updates, transition summaries, and leadership materials to support timely decision-making.
• Exercise sound judgment on routine coordination tasks while working under the direction of the VP, Business Development.
• Prepare reports, summaries, and status updates to communicate progress and overall status.
• All other duties assigned.
• Adhere to regulatory compliance and quality guidelines as well as AlohaCare policies and procedures.
• Responsible for maintaining AlohaCare’s confidential information in accordance with AlohaCare policies, state and federal laws, rules and regulations regarding confidentiality. Employees have access to AlohaCare data based on the data classification assigned to this job title.

Requirements:

• Minimum High School Diploma or equivalent.
• Minimum of 1 year of coordination, administrative, or project support experience, including tracking activities and deliverables, documenting progress, and helping ensure tasks are completed on time.
• Experience coordinating cross-functional activities or teams with multiple dependencies.
• Effective and precise written and oral communication skills; speak clearly and persuasively in positive or negative situations.
• Proficient knowledge of spreadsheets/graphics, presentation, and databases

• Achieves results, builds trust, communicate effectively, customer and quality focused.
• Strong interpersonal and facilitation skills with the ability to communicate with all levels of the organization.
• Strong, effective, and precise written and oral communication skills; speak clearly and persuasively in positive or negative situations.
• Professional telephonic etiquette skills.
• Ability to solve problems, analyze, think critically, and make good judgments.
• Strong customer service skills and be able to work in a diverse, demanding and evolving environment with strong conflict and problem resolution skills.
• Able to work independently with minimal supervision.
• Able to effectively work in a fast-paced and changing environment, manage multiple projects and priorities across multiple teams/projects and in a matrixed environment.

• Possesses excellent time management and organizational skills; dependable, enthusiastic, self-starting, and self-motivated. Uses time effectively, reacts professionally under pressure.
• Data entry experience with a high degree of accuracy and attention to detail.

• Working knowledge of Microsoft programs: Word, Excel, Outlook, and PowerPoint
• Experience in the operation of general office equipment to include PC, fax/copy machine and phone system.

Preferred Requirement:

• Bachelor's degree, preferably in business administration, public health, management, healthcare, communications, product, marketing, business analysis or related field or equivalent combination of education and experience.

• Prior experience in community and/or government relations.
• Coursework or experience in business administration, communications, marketing, or a related field.
• Familiarity with scheduling or tracking tools (e.g., Microsoft Project, Planner, Smartsheet).
• Experience supporting a business development, administrative, or operations team.
• Previous managed care (Medicaid or Medicare health plan) or healthcare experience.

Mental, Physical and Environmental Demands:

• Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• In an office working environment.
• May require prolonged sitting- up to 4 hours.
• Requires prolonged operation of a computer workstation, including the ability to type for extended periods of time on a keyboard during the scheduled workday.?

Salary Range: $19.75 - $26.00 an hour

Duration of employment: 7 weeks

AlohaCare is committed to providing equal employment opportunities to all applicants in accordance with sound practices and federal and state laws. Our policy prohibits discrimination and harassment because of race, color, religion, sex (including gender identity or expression), pregnancy, age, national origin, ancestry, marital status, arrest and court record, disability, genetic information, sexual orientation, domestic or sexual violence victim status, credit history, citizenship status, military/veteran status, or other characteristics protected under applicable state and federal laws, regulations, and/or executive orders.