Business Development Executive

About ISP.net

ISP.net is a Las Vegas-based internet service provider with more than 28 years of experience delivering fast, reliable, and affordable internet solutions to residential customers, businesses, and large-scale properties throughout the Las Vegas Valley.

We are looking for a driven and relationship-focused Business Development Executive to help expand our customer base and grow revenue across key markets. This role is ideal for a strategic sales professional who enjoys prospecting, building relationships, identifying opportunities, and developing customized solutions for clients.

Position Summary

The Business Development Executive is responsible for driving business growth by identifying and developing new business opportunities, maintaining strong client relationships, and promoting ISP.net's products and services.

The ideal candidate combines strong sales and business development skills with strategic thinking, excellent communication, and the ability to build lasting relationships with both new and existing customers.

Essential Duties & Responsibilities

Sales & New Business Development

• Proactively identify, prospect, and engage potential customers for ISP.net's services and solutions.
• Focus on sustainable revenue growth and long-term customer retention.
• Build and maintain a strong sales pipeline through prospecting, qualification, presentations, negotiations, and closing.
• Develop relationships with business, enterprise, property, and residential customers.
• Conduct market research to stay informed about industry trends, competitor activity, customer needs, and emerging opportunities.
• Develop and implement strategic business development initiatives to expand ISP.net's presence in target markets.
• Meet or exceed established sales and revenue goals.

Vertical Market Development

• Develop expertise in key vertical markets, including MTU/MDU, construction, military, retail, hospitality, finance, healthcare, and other targeted industries.
• Identify market-specific opportunities and understand the unique connectivity needs of each industry.
• Partner with marketing and product teams to develop tailored solutions and sales strategies.
• Build relationships with key decision-makers, property owners, developers, operators, and business leaders.
• Help strengthen ISP.net's brand presence within targeted vertical markets.

Team Collaboration & Leadership

• Collaborate with Sales, Customer Support, Marketing, Network Operations, and Technical teams to support business development initiatives.
• Work cross-functionally to ensure customer needs are understood and addressed throughout the sales process.
• Participate in sales and team meetings and share market insights, customer feedback, and successful sales strategies.
• Contribute ideas to improve sales performance, customer acquisition, and overall business development efforts.

Operational Excellence & Customer Success

• Coordinate with technical and support teams to help ensure smooth service delivery and a positive customer experience.
• Maintain accurate and up-to-date records of prospects, client interactions, opportunities, contracts, and sales activity within the CRM.
• Monitor customer and market trends to identify opportunities for growth and improvement.
• Analyze competitor activity and customer feedback to help refine business development strategies.
• Assist in improving sales processes, procedures, and strategies to increase efficiency and customer satisfaction.
• Maintain strong relationships with customers after the sale to identify opportunities for retention, expansion, and additional services.

Qualifications & Skills

Education & Professional Experience

• High school diploma or equivalent required.
• 3–5 years of experience in business development, sales, account management, or a related field.
• Experience in telecommunications, internet service providers, technology, or a related industry is strongly preferred.
• Proven ability to develop new business, manage accounts, build relationships, and consistently achieve sales goals.
• Professional certifications in telecommunications or technology are preferred but not required.

Technical Skills

• Proficiency with CRM platforms such as NetSuite, Salesforce, or similar systems.
• Comfortable using technology and business software to manage sales activity and customer information.
• Experience conducting competitive and market research.
• Familiarity with tools such as SEMrush, Google Analytics, or industry-specific research platforms is a plus.
• Ability to understand and communicate technical products and services to both technical and non-technical customers.

Core Skills

• Strong business development and prospecting skills.
• Excellent presentation, communication, and interpersonal skills.
• Ability to build relationships with professionals at all levels of an organization.
• Strong negotiation and closing skills.
• Advanced problem-solving abilities.
• Strong analytical and strategic-thinking skills.
• Ability to identify customer needs and develop effective solutions.
• Highly organized with strong attention to detail.
• Self-motivated and comfortable working independently.
• Collaborative team player who works effectively across departments.
• Ability to manage multiple opportunities and priorities in a fast-paced environment.

Why Join ISP.net?

• Join an established Las Vegas company with 28+ years of industry experience.
• Opportunity to make a direct impact on company growth and revenue.
• Work with a local team focused on delivering reliable connectivity and a strong customer experience.
• Build expertise across multiple industries and vertical markets.
• Competitive salary with significant earning potential.
• Benefits including 401(k), health insurance, and paid time off.

Compensation

$65,000–$120,000 annually, depending on experience and qualifications.