BDC Representative | Sales Specialist

Mike Bass Ford | Bass Mazda – Sheffield, OH

We’re Growing, So We’re Hiring!

At Mike Bass Ford | Bass Mazda, we’re not a team, we’re a Family. A culture of integrity, accountability, and shared success. We believe “talent” is more than skills or experience. True talent is character: the ability to do what you say you’ll do, to serve the team and customers in a way that is consistent with winning results for everyone. We believe in playing by the rules with integrity and heart.

We’re searching for a BDC Representative | Sales Specialist who thrives on building relationships, bringing energy to every conversation, and delivering an exceptional customer experience. Here, you’ll find a place where your voice matters, your growth is prioritized, and your success is celebrated.

What It’s Like to Work with Mike Bass

• A dealership family with decades of history and a reputation built on trust.

• A team that plays to win together, lifting each other higher every day.

• A growth-minded environment where your future is only limited by your ambition.

Primary Responsibilities

• Engage with inbound sales and service leads via phone, email, text, and CRM.

• Deliver clear, professional, and engaging communication to convert leads into opportunities.

• Support the sales team with appointment setting and pipeline management.

• Follow up consistently to nurture relationships and maintain high customer satisfaction.

• Maintain accurate CRM reporting and activity tracking.

What We’re Looking For

• High energy, self-motivated, and resilient under pressure.

• Integrity-driven: you say what you’ll do and do what you say.

• Excellent communication skills: warm, confident, and professional.

• A commitment to serving the greater whole: customers, team, and community.

• Eagerness to grow, learn, and take on new challenges.

Strong Opportunity for Growth

We don’t just offer jobs—we build careers. As a BDC Representative, you’ll gain the skills and relationships that open the door to advancement within Sales, Management, and beyond.

Join the Mike Bass Family and grow with us.