Business Development Manager

Key Responsibilities

Existing Account Growth

• Develop and expand business relationships with key strategic customers including:
  • Cisco
  • Vertiv
  • Zebra Technologies
  • Emerson
• Identify and secure new programs, product lines, and business units within existing accounts.
• Build strong relationships with engineering, sourcing, supply chain, operations, and executive stakeholders.
• Lead customer visits, technical discussions, business reviews, and commercial negotiations.
• Coordinate closely with engineering, manufacturing, quality, and supply chain teams to ensure successful project execution.

New Business Development

• Identify and pursue new opportunities within:
  • Data Center Infrastructure
  • Liquid Cooling Solutions
  • AI Server Ecosystem
  • Industrial Automation
  • Robotics
  • Medical & Healthcare Equipment
  • Energy & Power Infrastructure
• Develop relationships with OEMs, contract manufacturers, system integrators, and Tier-1 suppliers.
• Generate and manage a healthy sales pipeline from prospecting through contract award.
• Attend industry trade shows, conferences, and customer events to develop new business opportunities.

Account & Project Management

• Serve as the primary customer interface throughout the project lifecycle.
• Coordinate RFQs, quotations, pricing strategies, and contract negotiations.
• Manage customer expectations and drive successful product launches.
• Monitor project milestones, customer satisfaction, and business performance metrics.

Qualifications

Required

• Bachelor's degree in Business, Engineering, Supply Chain, or related field.
• 5+ years of Business Development, Sales, Account Management, or Program Management experience in manufacturing or industrial environments.
• Experience working with OEM customers, EMS providers, or industrial technology companies.
• Proven track record of growing strategic accounts and winning new business.
• Strong understanding of manufacturing processes, metal components, thermal management products, precision machining, or electromechanical assemblies.
• Excellent communication, presentation, and negotiation skills.
• Ability to travel throughout North America as required.

Preferred

• Experience supporting customers such as Cisco, Vertiv, Zebra Technologies, Emerson, Dell, HPE, Supermicro, Nvidia ecosystem partners, Tesla, or similar organizations.
• Knowledge of Data Center, Liquid Cooling, AI Server, Industrial Automation, or Robotics industries.
• Experience working with global manufacturing operations across the U.S., Mexico, Vietnam, or China.
• Engineering background or technical sales experience.

Key Competencies

• Strategic Account Management
• New Business Development
• Executive Relationship Building
• Program & Project Management
• Contract Negotiation
• Manufacturing & Supply Chain Knowledge
• Cross-Functional Leadership
• Customer-Centric Mindset

What Success Looks Like

• Expand revenue within existing strategic accounts.
• Secure new programs and business units from Fortune 500 customers.
• Develop new customer relationships in high-growth sectors such as AI infrastructure, liquid cooling, robotics, and medical devices.
• Become a trusted advisor to customers and a key contributor to ETI's North American growth strategy.

Target Customers: Cisco, Vertiv, Zebra Technologies, Emerson, Data Center OEMs, AI Server Ecosystem Companies, Robotics Manufacturers, Medical Device Companies, and other Fortune 1000 Industrial Technology Organizations.