Business Development Manager

Job Summary:

JAG Physical Therapy is seeking a driven and strategic Business Development Manager (BDM) to support growth across the New York Region, including Long Island, parts of Brooklyn, Queens, the Bronx, and Westchester.

The Business Development Manager is responsible for independently developing and executing a regional growth strategy to promote JAG Physical Therapy’s services, locations, and clinicians. This is a field-based role focused on building and strengthening relationships with referral sources—including physicians, employers, case managers, athletic trainers, and community organizations—to drive patient volume and expand market presence.

This position requires a high level of autonomy, organization, initiative, and strategic thinking. The ideal candidate thrives in a fast-paced, relationship-driven environment and is motivated by measurable growth outcomes.

Key Responsibilities:

• Develop and execute a territory-wide sales plan covering designated territory.
• Identify, engage, and grow referral relationships with physicians (orthopedists, PCPs, pain management, etc.), urgent care centers, employer groups, and community organizations.
• Proactively seek new business opportunities to increase patient volume across multiple clinic locations.
• Schedule and complete high-volume field visits and meetings weekly across the region.
• Maintain and update CRM system with daily sales activity and prospect status.
• Analyze referral trends, identify underperforming locations, and implement turnaround strategies.
• Partner with clinical directors and marketing teams to align on business development goals and campaign execution.
• Represent the brand at regional networking events, trade shows, and health fairs to generate awareness and partnerships.
• Provide regular reports and performance updates to leadership.
• Conduct competitor and referral source mapping in target markets for new clinic openings.
• Establish early referral relationships 30–60 days prior to clinic openings.
• Develop and execute a new clinic launch sales plan, including introductory meetings, grand opening events, and community outreach.
• Collaborate with leadership to ensure sales goals align with clinic ramp-up targets post-opening.

Qualifications:

• Bachelor’s degree
• At least 2 years of proven sales experience, preferably in a healthcare setting.
• Ability to travel extensively across the state (travel required 80% of the time) with a valid driver’s license.
• Existing provider or employer network is preferred.
• Proficient in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Self-motivated, goal-oriented, and comfortable working autonomously in a field-based role.
• Strong interpersonal and communication skills with the ability to influence and build trust.
• Highly organized with the ability to manage multiple territories and priorities.

Key Performance Indicators (KPIs):

Referral Growth & Patient Volume

Sales Activity & Outreach

Market Development

Retention & Relationship Management

Reporting & Strategy

Additional KPIs to Support New Clinic Openings

Core Competencies

• Strategic thinking and market analysis
• Relationship building and stakeholder engagement
• Initiative and accountability
• Collaboration and cross-functional teamwork
• Strong organizational and time management skills
• Results-driven mindset
• Strong interpersonal skills