Business Development, Business Skills, Business Strategy, Contract Negotiation, Customer Relations, Customer Relationship Management (CRM) Systems, Expense Reports, Needs Assessment, Pricing, Profit & Loss, Resolve Customer Issues, Revenue Growth, Revenue Planning, Sales, Sales Prospecting, Strategic Planning, Technical Support, Territory Management
Position Summary
The Business Development Manager (BDM) is responsible for developing contacts with established and prospective customers within their assigned territory for purposes of promoting and selling the products, services, and capabilities of Colorcon. This role requires a high degree of business acumen, strategic thinking and relationship building skills to develop and implement plans that drive revenue growth and expand the company's customer base.
Responsibilities & Duties
- Develop and execute a strategic plan to identify and pursue new business opportunities that align with Colorcon' s growth strategy.
- Build and maintain strong relationships with customers, and key stakeholders to understand their needs.
- Manage sales territory, which includes identifying prospective customers, achieving growth within existing customers, communicating, and coordinating customer visits and closing projects with customers.
- Work with technical support and internal teams to address customer needs and expand project pipelines.
- Maintain detailed knowledge of each customer within territory, which includes but may not be limited to their products, competing products, company information, market information, organizational structure, and key decision makers.
- Negotiate contracts and pricing agreements with customers to maximize profitability.
- Prepare for and attend sales meetings and industry meetings.
- Communicate customer information plans and activities via the HubSpot CRM system, Call Reports, Project Database,
- Call Plans, Expense Reports, Itineraries, Customer Information Requests, and Customer Letters.