Summary of Duties: The Business Development Manager position requires assisting the branch to maintain minimum production standards and progressing towards exceeding those minimums.
Essential Duties:
Attend industry and community events on a weekly basis in order to ensure that the iServe brand is out in the community
Coordinate onsite events on a consistent basis to help drive people and business to the branch
Work closely with the marketing department to develop an ad campaign for brand recognition, recruiting and originating
Hold weekly training exercises for the sales staff
Use industry expertise and contacts to recruit originators for the company
Originate and close own loans
Engage in selling loan products and acquiring business relationships outside the office more than 50% of the time
Submit Loans, working efficiently with borrower, branch and corporate office
Maintain comprehensive working knowledge of:
Current Rates and Products
Company Policy and Procedure
Regulatory Compliance Requirements
Company provided tools
FHA / Conventional/VA process
Maintain State Licensing; continuing education required
Effectively use all marketing channels available
Cultivate and maintain relationships with Real Estate professionals
Communicate effectively with all parties involved, including, but not limited to:
Branch Manager
Sales Manager
Operations Manager and Dept.
Underwriting Coordinator
Borrower
Present a professional image and demeanor both within the company and externally
Maintain necessary knowledge to successfully perform job responsibilities
Conduct business in accordance with iServe’s/NAD’s core values of honesty; integrity, and transparency
Act as a role model/leader in achieving organizational results.
Seek innovative alternatives to performing assigned duties.
Ability to work effectively, independently, as well as with team members to achieve department growth.
Facilitate an effective and respectful work environment.
Strive to exceed internal and external customers’ expectations.
Other Duties:
Performs other duties as assigned.
Qualifications (Education, Experience, and Skills):
Minimum two years’ job related experience.
NMLS License specific to state of employment.
Residential mortgage banking knowledge and experience in negotiations or sales is required.
Basic knowledge of PCs and related Microsoft office application.
Some college course work in business or finance preferred.
Self-motivated with strong desire to succeed.
Detail oriented with ability to multi task.
Strong interpersonal & communication skills.
Strong team oriented atmosphere.
Must be goal oriented.
Professionalism and integrity are essential.
Ability to read and interpret mortgage documents, real estate sales contracts, valuation forms and attorney correspondence, as well as company and departmental policies and procedures.
Strong ability to communicate effectively to customers, vendors and employees of the company.
Basic mathematical skills.
Strong ability to apply common sense understanding to carry out instructions furnished in written or oral form.
Ability to problem solve under a variety of situations and circumstances.
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Fair Lending Responsibilities:
The Company is committed to fair lending principles and compliance with fair lending laws. Associates will exercise consistency, equal treatment and fairness toward all consumers during the performance of their jobs. Each Associate is held accountable for adherence to fair lending laws and principles in the performance of their job responsibilities. In the event that fair lending deficiencies are observed or noted in the Associate’s job performance, that Associate is subject to disciplinary actions and/or additional training to correct the deficiency.
Working Conditions:
General office equipment with climate control. The noise level in the work environment is moderate.
Physical Requirements:
Primary functions require the physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. Ability to lift up to ten (10) pounds. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.