Role: Business Development Manager
Required Skills: Sales
Qualification: BACHELOR OF SCIENCE (B.Sc)
Experience: 12 - 25 Years
Function: TECHNOLOGY
Apply By: 2026-12-04
Role: Business Development Manager - Retail & Merchandising
Location: Minneapolis, MN
Job Description:
Drive revenue growth, build strategic client relationships, and identify new business opportunities across Retail, Merchandising, eCommerce, and Consumer Goods organizations. Manage the end-to-end sales lifecycle including prospecting, qualification, solution positioning, proposal development, negotiation, and deal closure. Collaborate with delivery, technology, merchandising, and marketing teams to develop customer-focused solutions and expand existing accounts.
Qualifications:
- Bachelor's degree in Business, Marketing, Retail Management, or related field.
- 8+ years of Business Development, Sales, or Account Management experience.
- Strong knowledge of Retail, Merchandising, Category Management, eCommerce and Retail Analytics.
- Experience working with major retailers such as Best Buy, Walmart, Target, Costco, Kroger, or similar.
- Strong communication, presentation, negotiation, and stakeholder management skills.
- Proven track record of achieving revenue and sales targets.
Key Responsibilities
- Identify and develop new business opportunities across Retail, eCommerce, Merchandising, and Consumer Goods organizations.
- Build and maintain strong relationships with retail executives, merchandising leaders, buyers, and key decision-makers.
- Develop and execute account growth strategies to achieve revenue and profitability targets.
- Manage the complete sales lifecycle, including prospecting, qualification, solution positioning, proposal development, negotiation, and deal closure.
- Collaborate with delivery, technology, merchandising, and marketing teams to create customer-focused solutions.
- Drive pipeline growth and maintain accurate sales forecasts through CRM tools.
- Identify opportunities across merchandising, category management, supply chain, loyalty programs, retail analytics, and digital commerce.
- Conduct market research, competitor analysis, and industry trend assessments to identify growth opportunities.
- Lead client presentations, solution discussions, and contract negotiations.
- Represent the organization at industry events, conferences, trade shows, and customer meetings.
- Monitor customer satisfaction and drive cross-sell and upsell opportunities within existing accounts.
- Ensure successful customer outcomes through close coordination with delivery and support teams.
Key Performance Indicators (KPIs)
- Revenue Growth
- New Revenue Generated
- New Client Acquisition
- Qualified Pipeline Value
- Win Rate
- Customer Retention
- Cross-sell / Upsell Revenue
- Sales Forecast Accuracy
- Customer Satisfaction (CSAT)
Preferred Retail & Merchandising Experience
- Merchandising & Assortment Planning
- Category Management
- Retail Analytics
- Pricing & Promotions
- Supply Chain & Inventory Management
- Omnichannel Retail
- eCommerce Solutions
- Vendor Management
- Store Operations
- Loyalty P rograms
Salary Range: $114,500 - $175,400 a year
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