Responsible for presenting the aspects of the Beach Properties of Hilton Head Management Program to new or existing prospective enrollees
Work directly with new owners to outline the details of the companys rental program
Cold call existing rental homeowners to sell them on the program
Work with area builders and businesses to promote Beach Properties in order to obtain new inventory
Attend community expos for new home builders
Answering inquiries regarding the program on company policies, procedures, services and enrollment
Completing and negotiating (when necessary) terms of paperwork for new or existing enrollment
Establishing a business relationship rooted in service, knowledge and experience
Educating owners on best practices to be a successful vacation rental homeowner
Assisting the Revenue Manager with new and existing prospective homeowners with TVRU enrollment
Develop, plan and implement Department goals
Develop and implement tracking for leads, measurement of conversion of leads and when to transfer cold leads to Marketing only status
Develop, plan and implement Marketing strategies that promote enrollment and new business
Develop and maintain business relationships with real estate agents to maintain cooperation and appreciation with regard to referrals and training
Develop and maintain relationships with all service departments in the property services division of Beach Properties
Professionally represent Beach Properties with the knowledge, service and integrity
Complete all tasks and projects to the best of his/her ability.
Maintain clear communications with immediate Supervisor, Manager and all department managers of Beach Properties
Maintain schedule flexibility to meet the demands of the company, department and clientele availability.
Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
Other duties as assigned
Minimum Required Skills & Competencies:
SC Property Managers license or the ability to obtain a SC PM license within 3 months of employment
Valid drivers license, clean driving history, and reliable transportation
Ability to work a flexible schedule, including weekends and holidays, to meet the needs of the business
Minimum of 3-5 years in property management, customer service, or a related field, with a preference for experience in vacation rentals.
Strong verbal and written communication skills to effectively manage relationships and issues.
Strong time management and task organization abilities.
Proactive in identifying issues and implementing solutions.
Experience with property management software, CRM tools, and the Microsoft Office Suite.
Ability to build relationships and demonstrate empathy in owner interactions.
Strong interpersonal relations and communication skills.
Ability to stay organized and manage time effectively in a dynamic environment.
Self-motivated and adaptable to challenges and changes in responsibilities.
Ability to thrive in a fast-paced environment and remain dependable, flexible, and accountable.
Physical Requirements:
Express or exchange ideas by means of the spoken word via email and verbally.
Ability to lift 20 pounds and exert 40+ pounds of force. Use your arms and legs. Frequent standing, walking, carrying, bending, reaching, and twisting.
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
Subject to internal and external environmental conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.