Business Development Representative

Job Title:

Business Development Representative

Department:

Business Development

Job Status:

Exempt

Compensation:

Direct Reports:

No

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

JOB SUMMARY
Are you a solutions-based sales professional focused on building long-term relationships, not short-term transactional sales? CrossCountry Freight Solutions is seeking a Business Development Representative to join our team of self-motivated, results driven sales team. The Business Development Representee pursues new sales opportunities and maintains current accounts within assigned territory by providing progressive freight solutions through principles and relationships, to achieve universal prosperity. Develops, recommends and implements sales programs designed to improve services, meet sales goals, and increase profitability. Assists in developing sales and marketing objectives/programs.

Must be located locally in the Phoenix, Arizona area.

ESSENTIAL JOB DUTIES
• Identifies leads, calls on prospective customers and manages partnerships with existing customers within an assigned territory to meet sales targets.
• Gains the trust and respect of customer decision makers by applying logistics expertise to anticipate and solve their transportation challenges.
• Develops mutually beneficial relationships with customers that include multiple points of contact between both CCFS and the customer.
• Learns the customer’s business, competitive area, transportation needs and transportation selection process and serves as an expert advisor on business related matters.
• Learns and effectively communicates CCFS’ value propositions to existing and prospective customers.
• Closes new business deals by developing and negotiating contracts and integrating the requirements with operations.
• Communicates with customers on a regular basis to ensure that their needs are being met and works closely with operations to meet the needs of both CCFS and the customer.
• Communicates customer issues and opportunities with appropriate team members to help resolve conflict.
• Strategizes with other departments to develop and conduct annual contract reviews and negotiates implementation with customers.
• Utilizes CCFS supplied tools, analyzes data and tracks account sales activity to organize and efficiently manage territory.
• Utilizes Salesforce to direct daily activities, manage pipeline progress, and share information with other team members and managers.
• Integrates with sales team members; sharing strategies, techniques, and quality opportunities for other territories.
• Communicates between all relevant functions and departments to ensure they are aware of pertinent market conditions and customer knowledge.

MINIMUM REQUIREMENTS
• 3+ years of experience in sales or relevant industry experience
• Self-motivated and results driven
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• High level of cognitive and emotional intelligence.
• Ability to gain a strong understanding and working knowledge of the following areas:
o CCFS markets, contracts, pricing publications, and competitors.
o CCFS infrastructure and operating characteristics.
o CCFS information and reporting systems.
o Interline partner systems, capabilities and procedures.
o Transportation industry behavior, including CCFS pricing mechanisms and costing systems.

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