Business Development Representative - BDC Agent

At Carl Black, we acquire thousands of leads per month to be processed. Our Business Development position requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to handle multi-task several requests with immediate response.

Job Duties:
-Welcome visitors and customers by greeting and referring them to the appropriate person or dept.
-Maintain BDC, handling all incoming calls & administrative duties as well as working closely with customers.
-Work closely with sales and service associates following through on all internet leads, and phone calls on a daily basis.
-Scheduling Service appointments
-Self Motivated individuals.
-Pleasant phone voice with great people skills.
-Must be able to handle a face paced environment.

Minimum Qualifications:
High School Diploma
Excellent PC skills
Must be able to effectively complete tasks in a deadline-driven environment.
Strong verbal and written communication skills.
Strong organization with great attention to detail.
Self Motivated individuals.
Pleasant phone voice with great people skills.
Must be able to handle a face paced environment.
Must have an energetic phone personality and able to handle irate customers
Must be able to work full-time hours, some nights, Saturdays, and/or Sundays

Preferred Qualifications:
Bilingual
Sales experience a Plus

This position has a base hourly pay + commission pay scale.

Carl Black Automotive Group is a growing organization that focuses our efforts on 100% customer satisfaction. The Carl Black Automotive Group is a group of four successful privately owned GM dealerships in the southeast region. Our newly remodeled facility is continuing to grow.

Medical, Dental and Vision insurance offered.
401k
Paid vacation time.
Company who promotes from within.